Head of Business Operation & Business Support (Hospitality Distribution)

Shiji Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking an experienced Head of Operations & Business Support in Greater London to enhance operational efficiencies and manage teams. The ideal candidate should have a background in hotel distribution and strong technical skills, particularly in API integrations, along with Chinese language proficiency preferred. This role offers an opportunity to be part of a creative environment fostering personal and professional growth.

Benefits

Friendly multicultural team

Opportunities to grow and develop

Training to meet role requirements

Qualifications

• Experience in hotel distribution industry.
• Experience running a support operation.
• Experience in managing teams across different cultures.
• Technical experience in API integrations connectivity.
• Chinese language skills highly preferred.

Responsibilities

• Manage implementation support & PMO teams across different regions.
• Identify areas of operational & technical optimization and lead such initiatives.
• Support the Managing Director in other business administration tasks.
• Travel is required about 4 times a year.

Skills

Business Intelligence

Business Analysis

Corporate Sales

Job description

Your role

Horizon Distribution part of Shiji Group is looking for an experienced and dynamic Head of Operations & Business Support to manage & continuously improve all aspects of our operations.

You will look after all aspects of our after-sales operation for both of our products Horizon Distributions online booking platform and IcePortal Content.

You will be a tech savvy analytical person who likes to explore how to use technology to do things better & faster. You will be a good communicator. Professional & presentable you can meet and talk to our customers directly.

What you will do

• Manage implementation support & PMO teams across different regions.
• Identify areas of operational & technical optimization lead such initiatives.
• Support the Managing Director in other business administration tasks.
• Some travel is required about 4 times a year.

Qualifications

• Experience in hotel distribution industry.
• Experience running a support operation.
• Experience in managing teams across different cultures.
• Technical experience in API integrations connectivity.
• Chinese language skills highly preferred.

Additional Information

• Exciting job within a creative environment and the opportunity to make a real impact on the business.
• Grow your experience with web and cloud technologies in a very innovative technology environment.
• Friendly motivated and talented multicultural team.
• Opportunities to grow and develop with Shiji.
• Training to meet role requirements.

Remote Work: No

Employment Type: Full-time

Key Skills

• Business Intelligence
• Children Activity
• Business Analysis
• Corporate Sales
• ABB
• Corporate Development

Experience: years

Vacancy: 1