Head of Business Intelligence - Motability

Direct Line; Liverpool; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services provider in Liverpool is looking for a senior leader in Business Intelligence. In this hybrid role, you will drive data strategy, mentor a diverse analytics team, and transform insights into actions that enhance business performance. This position offers significant benefits, including a generous pension scheme, annual bonuses, and employee discounts.

Benefits

9% employer contributed pension

Annual bonus of up to 25%

50% off insurance premiums

EV car scheme

Generous holidays

Employee discounts

Qualifications

• Ability to lead technical projects across large teams.
• Experience working with senior stakeholders in complex organisations.
• Ability to produce high-quality reporting under pressure.
• Strong history of developing and coaching teams.

Responsibilities

• Lead the data strategy for the Motability Unit.
• Provide actionable insights to improve operational performance.
• Manage and develop a team of data professionals.
• Drive improvements in data architecture and governance.
• Deliver high-quality reporting and drive meaningful action.

Skills

Lead technical projects

Experience with senior stakeholders

High-quality and robust reporting

People management experience

Insurance experience preferred

Job description

Liverpool - Hybrid (2 days a week in the office)

Full Time, Permanent Position

Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of Direct Line or thinking about joining us, you’ll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

What You’ll Be Doing

In this role, you’ll drive enhanced business performance and strategic outcomes through actionable insights and advanced analytics across a diverse and expanding data landscape. You’ll lead and develop a team of analysts, data scientists, and engineers, fostering strong collaboration with key internal and external stakeholders. This is a high‑profile leadership role offering a unique opportunity to oversee the end‑to‑end business intelligence function and set the vision for data‑driven insights.

Reporting directly to the Head of Finance & Business Intelligence, you’ll:

• Lead the data strategy for the Motability Unit.
• Provide actionable insights that help improve operational performance.
• Manage, mentor, and develop a team of data scientists, engineers, and analysts.
• Identify and champion improvements to data architecture to enhance analytical capability.
• Drive best practice in data governance across the unit.
• Deliver consistent, high‑quality reporting, presenting results and driving meaningful action.

Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office.

What You’ll Need

• Ability to lead technical projects across large teams, delivering results on time and to a high standard.
• Experience working with senior stakeholders in large, complex organisations.
• Ability to produce high‑quality, robust reporting in a fast‑paced environment to support business decision‑making.
• Strong people management experience, with a track record of developing and coaching teams.
• Insurance experience is preferred, with an understanding of how business intelligence impacts operational performance.

Benefits

• 9% employer contributed pension
• Annual company bonus of up to 25%
• 50% off home, motor and pet insurance, plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Hours: 35 hours