Head of Business Change

Dogs Trust; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading dog charity in the UK is seeking a Head of Business Change to drive transformation and improve operational efficiency. The successful candidate will lead and coach a team, develop a comprehensive change management framework, and support long-term strategic goals. Ideal candidates will have senior-level experience in change management and project management, with a strong ability to influence and engage teams. Interviews are scheduled for December 2025.

Qualifications

• Senior-level experience in change management, business transformation, or project management.
• Strong leadership skills with the ability to influence and engage teams.
• Proven track record of implementing successful change strategies and frameworks.

Responsibilities

• Lead, manage, and coach the managers in your team.
• Champion change across the organisation.
• Develop and maintain a robust Change Management Framework.
• Oversee change initiatives and measure success.
• Support business improvement using methodologies like Lean or Six Sigma.

Skills

Change management

Business transformation

Project management

Lean methodologies

Six Sigma

Communication

Problem-solving

Job description

Are you passionate about driving change and transformation in a dynamic organisation? Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long‑term strategic goals.

Responsibilities

• Lead, manage, and coach the managers in your team, building a high‑performing team and fostering a culture of continuous improvement across the charity.
• Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
• Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
• Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
• Support business improvement and long‑term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.

First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.

Qualifications

Could this be you? You will have senior‑level experience in change management, business transformation, or project management, ideally in the charity, public, or non‑profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem‑solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.

About Dogs Trust

We love dogs. That's why we do whatever we can to make sure every four‑legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year.