Head of Business Analysis

Driver and Vehicle Standards Agency (DVSA); United Kingdom; Hybrid; GBP 70,000 - 76,000; Full time

Benefits offered by this job

Employer pension contribution 28.97%

25 days annual leave (plus extra)

Bank Holidays + Privilege Day

Staff discount portal

Career development opportunities paid,

Employee Assistance Programme

Job summary

Driver and Vehicle Standards Agency (DVSA) seeks a Head of Business Analysis to lead an enterprise-wide BA capability and shape professional standards as part of a major digital transformation. The post chairs the Product Management community of practice and reports to senior leaders to ensure high-quality analysis underpins large portfolio changes.

The role offers flexible, hybrid working from multiple UK locations, a substantial salary plus Civil Service benefits, and a clear path to strategic

Qualifications

• Significant experience leading a Business Analysis profession, function or practice within a complex digital, technology or transformation environment.
• Strong people leadership experience, including line management and development of Business Analysts at scale.
• Expert knowledge of Business Analysis disciplines including requirements management, process modelling, business rules analysis, data modelling and impact assessment.
• Proven ability to define complex problems, evaluate options and support evidence-based decisions.

Responsibilities

• Act as Head of Profession for Business Analysis and Product Management, defining vision and standards across DVSA.
• Own and evolve the agency-wide BA and Product Management strategy, aligned to priorities.
• Lead and oversee BA capability through line management and workforce planning.
• Provide strategic insight into resource allocation, capacity, demand, risks and constraints across a large delivery portfolio.

Skills

BA leadership

People leadership

BA disciplines

Problem solving/decision making

Job description

Lead Business Analysis and Product Management across DVSA, helping improve digital services that make a difference to people and businesses across the UK.

The Driver and Vehicle Standards Agency (DVSA), in partnership with Inspire People, are seeking a Head of Business Analysis to lead an enterprise-wide Business Analysis capability, shape professional standards, drive workforce planning and influence major digital and organisational transformation initiatives. Permanent role, salary of £72,281 plus 29% employer pension contribution and excellent Civil Service benefits. Flexible, hybrid working from either Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Uxbridge.

Shape the Future of Digital Services at DVSA

DVSA plays a vital role in helping to keep Great Britain's roads safe, supporting millions of drivers, vehicles and businesses every year. As the organisation continues its digital transformation journey, Business Analysis and Product Management are central to delivering user-centred services, improving operational effectiveness and ensuring investment decisions deliver meaningful outcomes for citizens and stakeholders.

As the senior leader for both professions, you will set the strategic direction for Business Analysis capability across the agency while leading the Product Management community of practice. Working closely with senior leaders, multidisciplinary delivery teams and the Chief Delivery Officer, you will ensure high-quality analysis underpins change across a complex portfolio of products, programmes and services.

As a Head of Business Analysis and Product Management, you will:

• Act as Head of Profession for Business Analysis and Product Management, defining vision, standards and strategic direction across DVSA
• Own and evolve the agency-wide Business Analysis and Product Management strategy, aligned to organisational and government digital priorities
• Lead and oversee Business Analysis capability across the organisation through line management, professional leadership and workforce planning
• Provide strategic insight into resource allocation, capacity, demand, risks and constraints across a large delivery portfolio

Essential skills for the Head of Business Analysis:

• Significant experience leading a Business Analysis profession, function or practice within a complex digital, technology or transformation environment
• Strong people leadership experience, including line management and development of Business Analysts at scale
• Expert knowledge of Business Analysis disciplines including requirements management, process modelling, business rules analysis, data modelling and impact assessment
• Proven ability to define complex problems, evaluate options and support evidence-based decisions

Desirable skills for the Head of Business Analysis:

• Experience leading Business Analysis capability within a large public sector or regulated organisation
• Knowledge of government digital delivery practices and service transformation programmes
• Professional Business Analysis qualifications or membership of relevant professional bodies
• Experience supporting organisational insourcing, capability growth and workforce transformation initiatives
• Candidates based in Yeading (currently Uxbridge) will receive the London Weighting allowance of £4,000

Location

• 60% Office based across the month
• Available locations: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green) or Uxbridge
• This role will initially be based in Uxbridge while estate works are completed at Yeading, the contractual location. Employees will relocate to Yeading when the site reopens in 2028.

In return, you can expect a flexible working culture, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

Additional Requirements

• DVSA expect everyone to spend 60% of their working time in one of the offices, typically 3 days / week
• The post is subject to BPSS level clearance
• Visa Applicants: To sponsor a candidate under the Skilled Worker visa, a sponsorship license is required. The DVSA does not currently hold this license and therefore cannot legally sponsor Skilled Worker visa applicants.

Why Join?

This is an opportunity to lead and shape both the Business Analysis profession and Product Management community at DVSA. You'll have the scope to influence how change is delivered across the organisation, build capability for the future and support services relied on by millions of people every day.

Alongside meaningful work, you'll benefit from flexible working, strong investment in learning and development, and one of the UK's most generous pension schemes