Head of Business

Lithia; Tees Valley; On-site; GBP 80,000 - 110,000; Full time

Benefits offered by this job

33 days holiday

Company car

Pension

Family health care

Life assurance

Exclusive discounts

Job summary

Evans Halshaw in Middlesbrough is seeking a Head of Business to drive the financial success of the dealership and empower the leadership team. The role focuses on delivering top results across departments while upholding FCA standards and a first-class customer experience.

You will lead both vehicle sales and aftersales, recruit and coach talent, and foster strong manufacturer relationships to elevate performance and growth within the Lithia UK group.

Qualifications

• Ensure FCA compliance across dealership operations.
• Manage budgets and drive financial performance.
• Lead, develop and retain high-performing associates.

Responsibilities

• Deliver top financial results across departments, with a superior customer experience.
• Maintain showroom and process standards in line with brand expectations.
• Coach and empower teams to sustain outstanding service levels.
• Lead new/used car sales, parts, labour and aftersales activities.
• Recruit, develop and retain talent with regular reviews and progression plans.
• Build strong manufacturer relationships through brand strategies and standards.

Skills

Leadership

Budgeting

Team building

Customer service

Job description

Head of Business

Evans Halshaw

Vauxhall Middlesbrough

Competitive salary and OTE plus company car, 33 days holiday (including bank holidays), pension, family health care, life assurance schemes, exclusive discounts on new and used vehicles and aftersales services.

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

Here at Evans Halshaw, we're going through an exciting period of transformation, and we're looking for a passionate Head of Business to play a key part in shaping our future.

Your role will involve driving the financial success of one of the most renowned automotive brands in the market, empowering your team to be the best they can be, whilst being fuelled by the potential to thrive in your in your career along the way. This the perfect opportunity for an inspirational and collaborative individual to transform our business.

If you're looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you'll feel right at home:

Why Evans Halshaw:

Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you'll have access to the coaching, mentoring and tailored training programmes you need to flourish.

As a testament to your development, you will have the opportunity to apply for our Aspiring National Franchise Director programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team.

Work life balance: This role is fast-paced and can be challenging but we are committed to ensuring you have a great work life balance. This role provides you with space to recharge, pursue your passions and spend quality time outside of work.

Your Journey as a Head of Business:

• Being accountable for delivering top financial results across each department, by offering a first-class experience for your associates and customers
• Ensuring all processes and standards are met in line with FCA regulations, maintaining showroom excellence in line with manufacturer standards
• Champion outstanding customer service, coaching your team to deliver the same level of excellence throughout their respective teams
• Lead from the front on all aspects of your dealership, including new and used car sales, associated products, parts, labour and aftersales care
• Recruit, develop and retain talented associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans
• Build meaningful manufacturer relationships by implementing brand strategies, policies and procedures to an exceptional level

Are You Ready to Embrace the Challenge? We’re looking for someone who is:

• A proven top-performer at leadership level within the automotive sector, being driven by a passion for the industry
• Knowledgeable of vehicle, consumer credit and trade practice legislation, with the ability to satisfy the requirements of GI Compliance and be of good financial repute
• Experienced in managing budgets and leading high performing teams, dedicated to motivating and coaching your team to be the best they can be
• Customer orientated with excellent communication skills and a people-first mindset

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you're supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.