Head of Business

Evans Halshaw; Stretford; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family leave policies

Cycle to work scheme

High street discounts

Job summary

An automotive retail company in Trafford Park is seeking a passionate Head of Business to shape their future. The role involves accountability for financial results, empowering teams across various departments, and fostering outstanding customer service. A proven industry leader with excellent communication skills is essential. The position offers a dynamic work environment and opportunities for career growth.

Qualifications

• Proven top-performer at leadership level.
• Knowledge of vehicle, consumer credit, and trade practice legislation.
• Experienced in managing budgets and leading high performing teams.

Responsibilities

• Accountable for delivering top financial results across departments.
• Ensure processes meet FCA regulations.
• Champion outstanding customer service and coach your team.

Skills

Leadership in the automotive sector

Customer service excellence

Communication skills

Job description

Ford Transit Centre, Trafford Park, Manchester

£100,000 OTE with company car, 33 days holiday (including bank holidays), pension, family health care, life assurance schemes, exclusive discounts on new and used vehicles and aftersales services.

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

Here at Evans Halshaw, we’re going through an exciting period of transformation, and we’re looking for a passionate Head of Business to play a key part in shaping our future.

As Head of Business at Ford Trafford Park Commercials, you’ll be driving forward the financial results of the best CV automotive brand in the market, empowering your team to be the best they can be, whilst being fuelled by the potential to thrive in your career along the way. This is the perfect opportunity for an inspirational and collaborative individual to transform our business.

Working as a part of Ford Commercials, this is quite a bespoke role with multi‑departmental responsibility including New Retail Commercial Sales, New Fleet Commercial Sales, Used Commercial Vehicle Sales, a dynamic Aftersales Department adhering to all things Ford PRO, an on‑site bodyshop, responsibility for the SMART repair operations throughout the North West, an on‑site Vinyl Graphics Department, plus a parts department. You’ll be collaborating with the other Transit Centres across the UK within the group, reporting into a CV Director who will help you on your journey. This really is a dynamic role that requires multi‑tasking and inspirational leadership to meet the needs of the commercial customers in the UK.

If you’re looking for a role that’s a blend of being fast‑paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home

Why Evans Halshaw:

Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring and tailored training programmes you need to flourish.

As a testament to your development, you will have the opportunity to apply for our Aspiring National Franchise Director programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career the support from senior leaders and our dedicated learning and development team.

Work life balance: This role is fast‑paced and can be challenging but we are committed to ensuring you have a great work life balance. This role provides you with space to recharge, pursue your passions and spend quality time outside of work.

Your Journey as a Head of Business:

• Being accountable for delivering top financial results across each department, by offering a first‑class experience for your associates and customers
• Ensuring all processes and standards are met in line with FCA regulations, maintaining showroom excellence in line with manufacturer standards
• Champion outstanding customer service, coaching your team to deliver the same level of excellence throughout their respective teams
• Lead from the front on all aspects of your dealership, including new and used car sales, associated products, parts, labour and aftersales care
• Recruit, develop and retain talented associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans
• Build meaningful manufacturer relationships by implementing brand strategies, policies and procedures to an exceptional level

Are You Ready to Embrace the Challenge? We’re looking for someone who is:

• A proven top‑performer at leadership level within the automotive sector, being driven by a passion for the industry
• Knowledgeable of vehicle, consumer credit and trade practice legislation, with the ability to satisfy the requirements of GI Compliance and be of ‘good financial repute’
• Experienced in managing budgets and leading high performing teams, dedicated to motivating and coaching your team to be the best they can be
• Customer orientated with excellent communication skills and a people‑first mindset

Life at Evans Halshaw;

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry‑leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, Finance, and Management

Industries

Retail Motor Vehicles

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