Head of Block Management (Worthing, West Sussex)

Worth Recruiting; Worthing; On-site; GBP 46,000 - 55,000; Full time

Job summary

A respected property management firm in Worthing seeks a Head of Block Management to lead and develop their property team. This role entails overseeing all aspects of block management, ensuring compliance, and managing budgets. The ideal candidate must have extensive experience in residential block management and strong leadership skills, along with a thorough understanding of leasehold legislation. The position offers a competitive salary and opportunities for professional growth within a collaborative work environment.

Benefits

Competitive salary and benefits package

Senior leadership role

Career progression opportunities

Qualifications

• Leadership experience in block management roles.
• In-depth knowledge of leasehold legislation.
• Ability to comply with property management regulations.

Responsibilities

• Lead and develop the property management team.
• Oversee block and estate management operations.
• Ensure compliance and drive operational improvements.
• Manage budgets, service charges, and client relationships.
• Conduct audits and health & safety checks.

Skills

Extensive experience in residential block and estate management

Proven leadership and team management skills

Strong understanding of property legislation

Excellent communication and client relationship management abilities

Skilled in problem-solving and conflict resolution

Organised, analytical, and detail-oriented approach

Ability to manage multiple projects and priorities

Proficient in property management systems and Microsoft Office

Full UK driving licence

Education

ATPI or RICS qualification

Job description

Job Title

HEAD OF BLOCK MANAGEMENT

Location

Worthing, West Sussex, West Sussex, South East, UK

Salary

£55,000 per annum

Position Type

Permanent, Full-Time

Reference

WR72022

Overview

An exceptional opportunity for an experienced Block Management professional to lead, develop, and oversee all block property management operations for a respected and expanding firm based in the Worthing area. We are seeking an experienced and highly capable Block Manager with some team management experience, to take responsibility for the leadership, strategy, and performance of a growing property management department. This pivotal role involves managing a talented team, overseeing complex and high‑profile developments, ensuring compliance, and driving operational excellence. The successful candidate will have a proven background in residential block management, a strong understanding of leasehold legislation, and the leadership skills to inspire and support a high‑performing team. (ATPI qualification helpful!)

Key Responsibilities

• Lead, supervise, and develop the property management team
• Oversee all aspects of block and estate management across a diverse portfolio
• Ensure compliance with all relevant legislation and best practice procedures
• Implement and monitor operational improvements and process efficiencies
• Set budgets, review service charges, and control expenditure
• Manage relationships with clients, developers, freeholders, and RTM companies
• Handle complex issues, complaints, and escalations effectively
• Chair and minute AGMs (occasional evening and weekend attendance required)
• Conduct audits, site inspections, and health & safety compliance checks
• Oversee major works projects and ensure high standards of delivery
• Review and interpret leases and manage related legal matters
• Support business growth and continuous development initiatives

Skills & Experience

• Extensive experience in residential block and estate management
• Proven leadership and team management skills
• Strong understanding of property legislation, compliance, and service charge accounting
• Excellent communication and client relationship management abilities
• Skilled in problem‑solving and conflict resolution
• Organised, analytical, and detail‑oriented approach
• Ability to manage multiple projects and priorities
• Proficient in property management systems and Microsoft Office
• ATPI or RICS qualification (preferred)
• Full UK driving licence (essential)

Benefits

• Competitive salary and benefits package
• Senior leadership role within a respected property management business
• Opportunity to shape and develop the department's strategic direction
• Supportive and collaborative working culture
• Career progression and professional development opportunities
• Varied and rewarding workload with autonomy and responsibility

Next Step

Ready to take the next step in your property career? If you are interested in this Head of Block Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR72022.

Application Details

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Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.

Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate.

Job Reference: WR72022