Head of Applications

IDEX Consulting; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A dynamic Broker company in London is seeking a Head of Applications to lead their application landscape, including policy administration and claims. You will manage a talented team, oversee system performance, and ensure compliance with regulations. The ideal candidate will have proven experience in enterprise applications and knowledge of platforms like Acturis. This role offers fantastic benefits and the opportunity to drive innovative projects in the insurance sector.

Benefits

Exposure to UK insurance operations

Opportunities to lead transformative projects

Supportive work environment

Qualifications

• Proven experience managing enterprise applications in a growing insurance broker environment.
• Hands-on experience with Acturis, riskServe, Salesforce, or similar platforms.
• At least 5+ years supporting insurance workflows including policy administration and claims.

Responsibilities

• Lead the application landscape including policy admin, claims, CRM, and customer portals.
• Develop and execute the application strategy while overseeing system performance.
• Drive application transformation initiatives such as system upgrades and cloud migrations.

Skills

Managing enterprise applications

Experience with Acturis

Understanding of application architecture

Leadership of cross-functional teams

Tools

Acturis

Salesforce

Cloud environments like Azure

Job description

Responsibilities

Are you experienced in Acturis and passionate about shaping innovative insurance solutions? Our client, a dynamic Broker company based in London, is seeking a permanent Head of Applications to lead their application landscape, including policy admin, claims, CRM, and customer portals. In this collaborative role, you'll develop and execute the application strategy, oversee system performance, and manage a talented team of specialists and architects. Working closely with business units and external vendors, you'll drive application transformation initiatives such as system upgrades and cloud migrations, ensuring compliance with FCA and GDPR regulations.

Qualifications

• Proven experience managing enterprise applications within a growing insurance broker environment.
• Hands‑on experience with Acturis, riskServe, Salesforce, or similar platforms.
• Strong understanding of application architecture, APIs, middleware, and cloud environments like Azure.
• At least 5+ years supporting insurance workflows including policy administration and claims.
• Leadership skills to manage cross‑functional teams and vendor relationships.

Benefits

Joining this firm offers fantastic benefits, including exposure to UK insurance operations, opportunities to lead transformative projects, and a supportive environment where your expertise in Acturis will be valued. You'll be instrumental in driving growth through innovative application management, all while working with a dedicated team committed to excellence.