Head of Applications

Harrison Holgate; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A leading global insurance broker is seeking a Head of Applications to define the strategy and manage the enterprise application landscape. This senior leadership role involves overseeing the full lifecycle of applications, managing a team, and driving digital transformation initiatives. Ideal candidates have deep insurance industry knowledge and strong expertise in application architecture and vendor management. This role offers a hybrid working arrangement in London.

Benefits

Hybrid working model

Opportunity for impact in a growing organization

Qualifications

• Extensive experience in insurance brokerage with knowledge of workflows.
• Hands-on expertise with critical enterprise applications.
• Strong background in cloud technology and integrations.

Responsibilities

• Lead lifecycle management of enterprise applications.
• Define applications strategy aligned with business objectives.
• Manage a team of application specialists.

Skills

Insurance brokerage experience

Application architecture expertise

Leadership and stakeholder engagement

Vendor management skills

Knowledge of APIs and middleware

Tools

Acturis

RiskServe

Salesforce

Azure

Mulesoft

Job description

Project Management, IT, Change & Transformation

London

Head of Applications – Insurance | London / Hybrid

A leading global insurance broker is seeking a Head of Applications to take ownership of their enterprise application landscape. This senior leadership role is responsible for defining the strategy, architecture, and performance of business-critical platforms, including broking systems, CRM, claims platforms, integration tools, and customer portals.

Key Responsibilities:

• Lead the full lifecycle management of enterprise applications across the group.
• Define and deliver an applications strategy aligned with business growth and digital transformation.
• Manage and develop a team of application specialists and solution architects.
• Partner with business functions (underwriting, claims, operations, finance) to deliver scalable solutions.
• Oversee vendor management, contracts, and third-party relationships.
• Drive transformation initiatives, including system upgrades, integrations, and cloud migrations.
• Maintain strong governance and compliance with FCA, GDPR, and other regulatory requirements.

Candidate Profile:

• Proven experience in insurance brokerage, with deep knowledge of industry workflows (policy administration, claims, compliance, renewals).
• Hands-on expertise with core systems such as Acturis, RiskServe, Salesforce.
• Strong technical background in application architecture, integrations (APIs, middleware, Mulesoft), and cloud (Azure, Salesforce Cloud).
• Track record of delivering transformation and digital initiatives in complex environments.
• Excellent leadership, stakeholder engagement, and vendor management skills.

The Opportunity:

This is a high-impact role offering the chance to lead application strategy for a global broker undergoing significant growth and digital transformation. The position offers hybrid working (3 days in the City office, 2 days remote) and the opportunity to shape a modern, scalable applications landscape.