Head of Applications

Specialist Risk Group; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading risk management firm in London is seeking a Head of Applications to lead the development and management of their enterprise application landscape. This includes responsibility for core broking systems and CRM platforms. The ideal candidate will have proven experience in managing enterprise applications and strong knowledge of insurance workflows. The role offers competitive benefits including 25 days holiday and private medical cover.

Benefits

25 days holiday plus birthday month half-day off

Company pension scheme

Private medical cover

Life insurance and income protection

Charity and volunteering days

Qualifications

• Proven experience managing enterprise applications in a fast-growing organization.
• Strong experience in or supporting an insurance brokerage environment.
• Familiarity with SDLC and DevOps.

Responsibilities

• Owning the full lifecycle of enterprise applications.
• Defining and delivering application strategy and architecture.
• Leading a team of application specialists.

Skills

Leadership

Application architecture

Insurance workflows

Cloud platforms

Integration methods

Education

ITIL, TOGAF, or PMP certifications

Tools

Acturis

Salesforce

Azure DevOps

Job description

Who we are

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About The Role

We’re looking for a strategic and technically skilled Head of Applications to lead the development and management of SRG’s enterprise application landscape. You’ll be responsible for core broking systems, CRM platforms, customer portals, and integration tools—ensuring they support business growth, operational efficiency, and customer experience. This is a high-impact role where you’ll shape application strategy, lead transformation initiatives, and collaborate across the Group.

What you will be doing

• Owning the full lifecycle of enterprise applications, including insurance systems, CRM, and portals.
• Defining and delivering application strategy and architecture aligned with business goals.
• Leading a team of application specialists and solutions architects.
• Collaborating with business units to capture requirements and deliver scalable solutions.
• Managing vendor relationships and overseeing system upgrades, migrations, and integrations.
• Ensuring compliance with FCA, GDPR, and other regulatory standards.

Who we are looking for

You’ll be a confident leader with deep technical expertise and a strong understanding of insurance workflows. You’ll bring a collaborative mindset and a practical approach to delivering change.

You’ll Need

• Proven experience managing enterprise applications in a fast-growing organisation.
• Strong knowledge of application architecture, cloud platforms, and integration methods.
• Hands‑on experience with insurance platforms such as Acturis, riskServe, and Salesforce.
• Strong experience in or supporting an insurance brokerage environment.
• Experience leading technical teams and managing third‑party vendors.
• Familiarity with SDLC, DevOps, and tools like Azure DevOps.
• Working knowledge of FCA regulations and data privacy laws.
• Certifications such as ITIL, TOGAF, or PMP (desirable).

What you will get

• 25 days holiday plus an extra half‑day off to celebrate your birthday month.
• Company pension scheme to help secure your future.
• Private medical cover for peace of mind.
• Life insurance, income protection and sick pay to support you when you need it.
• Charity and volunteering days so you can give back to causes you care about.

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day‑to‑day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.