Head of Accounts Receivable

Peel Ports Group; Warrington, Milton Keynes; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

27 Days Annual Leave (plus bank-hols)

Pension (Up to 10% matched)

Flexible Benefits including salary-sac

Learning & Development support

Employee Assistance Programme

Job summary

Peel Ports Group in Liverpool is seeking a Head of Accounts Receivable to lead our billing and collections function within Group Finance. You will drive efficient order-to-cash processes, improve cash performance and develop the Billing and Credit Control teams.

Working closely with Finance, Commercial, Operations and Technology, you will use data insights to optimise performance, policies and governance, while building strong relationships with customers to support dispute resolution and

Qualifications

• Proven experience leading Accounts Receivable and Credit Control in a complex organisation.
• Strong leadership experience developing and motivating high-performing teams.
• Extensive knowledge of billing, collections, credit management and end-to-end Order-to-Cash processes.
• Experience driving working capital improvements and delivering measurable performance outcomes.
• Strong stakeholder management skills with the ability to influence internal and external stakeholders.
• Experience defining and managing KPIs, service levels and performance frameworks.
• Ability to use financial and operational data to identify trends, risks and opportunities for improvement.
• Strong governance, controls and risk management within finance processes.
• Good technical knowledge of SAP and its application within Accounts Receivable environments.
• Excellent communication skills engaging senior stakeholders and customers.
• Additional desirable experience: automation, AI or digital transformation initiatives.
• Knowledge of data quality standards and analytics within finance operations.
• Experience within logistics, transport, infrastructure or asset-intensive industries.

Responsibilities

• Lead the delivery of efficient, well-controlled and customer-focused billing and collections services.
• Support and develop the Billing and Credit Control teams, fostering collaboration and continuous improvement.
• Use performance insights and data to enhance service delivery, cash collection and operational effectiveness.
• Oversee and improve end-to-end Order-to-Cash processes with governance and controls.
• Build strong relationships with customers and stakeholders to support dispute resolution and revenue assurance.
• Identify opportunities to improve efficiency and performance through process optimisation and automation.

Skills

Leadership

Stakeholder management

Analytics

Communication

Education

ACCA/ACCA/CIMA or equivalent

Tools

SAP

Job description

Are you a finance leader with experience in accounts receivable, billing and credit control? Join our Group Finance team in Liverpool as Head of Accounts Receivable, where you'll lead our receivables function, support strong cash performance, and drive continuous improvement across billing, collections and customer service.

Your Role

As our Head of Accounts Receivable, you will lead the delivery of efficient, well-controlled and customer-focused billing and collections services across Peel Ports Group.

You'll support and develop our Billing and Credit Control teams, creating an inclusive environment where colleagues can collaborate, grow and contribute to continuous improvement. You'll use performance insights and data to help enhance service delivery, cash collection and operational effectiveness.

Working closely with colleagues across Finance, Commercial, Operations and Technology, you'll oversee and continuously improve end-to-end Order-to-Cash processes, helping to ensure effective policies, controls and governance are in place. You'll also build strong relationships with customers and stakeholders to support dispute resolution, cash collection and revenue assurance activities.

You'll play a key role in identifying opportunities to improve efficiency and performance through process optimisation, automation and the adoption of new technologies, helping to deliver a modern and scalable accounts receivable function.

Who are we?

Already one of the UK's leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK's leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

You will ideally hold a professional accounting qualification such as ACA, ACCA, CIMA or equivalent, although significant relevant experience within Accounts Receivable and Credit Control will also be considered.

Required qualifications and experience

• Proven experience leading Accounts Receivable and Credit Control, or Order-to-Cash functions within a complex organisation
• Strong leadership experience with a track record of developing and motivating high-performing teams
• Extensive knowledge of billing, collections, credit management and end-to-end Order-to-Cash processes
• Experience driving working capital improvements and delivering measurable performance outcomes
• Strong stakeholder management skills with the ability to influence both internal and external stakeholders
• Experience defining and managing KPIs, service levels and performance frameworks
• The ability to use financial and operational data to identify trends, risks and opportunities for improvement
• Strong understanding of governance, controls and risk management within finance processes
• Good technical knowledge of SAP and its application within Accounts Receivable environments
• Excellent communication skills with experience engaging senior stakeholders and customers

Additional desirable experience

• Experience implementing automation, AI or digital transformation initiatives
• Knowledge of data quality standards and analytics within finance operations
• Experience within logistics, transport, infrastructure or other asset-intensive industries

Benefits

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

• 27 Days Annual Leave (plus bank holidays)
• Up to 10% Matched Contribution Pension
• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, Critical Illness Insurance, Gym Membership Scheme, Retail Vouchers, plus more
• Commitment to learning and personal development. Last year we supported over 50,000 hours of training and personal development
• We promote good physical and mental health and can provide additional support to colleagues through our Employee Assistance Programme when required