Head Housekeeper - Redditch, Worcestershire

Interaction Recruitment; Beoley CP; On-site; GBP 35,000; Full time

Job summary

A leading recruitment firm is seeking a Head Housekeeper for a busy 4-star hotel in Beoley. The ideal candidate will have significant experience in housekeeping management, a strong attention to detail, and excellent leadership skills. Responsibilities include managing the housekeeping staff and ensuring high standards of service. Competitive salary of approximately £35,000 per annum is offered, along with benefits such as gym access, meal on duty, and generous annual leave.

Benefits

28 days annual leave + birthday off

Free gym, swim, and golf

Uniform and meal on duty

Pension scheme

Discounts up to 50% across the hotel

Company rewards and events

Free one-night stay with dinner

Discounts for sister hotels

Qualifications

• Must have worked as a Head of Housekeeping or Assistant Housekeeping Manager.
• Experience in laundry and dry-cleaning services is required.
• Must demonstrate a steady career history with references.

Responsibilities

• Lead the housekeeping team and manage departmental functions.
• Conduct performance reviews and hold team meetings.
• Liaise with other department heads for efficient operations.

Skills

Leadership

Attention to detail

Customer service

Teamwork

Job description

Head Housekeeper

Rota: 40hr contract, 5:7 days per week

Salary: c.£35,000 per annum (negotiable depending on experience)

Benefits and perks

• 28 days annual leave + your birthday off
• Free gym, swim and golf
• Uniform, parking, meal on duty, generous pension scheme
• Friends and family discounts of up to 50% across the hotel
• Company rewards and awards to include vouchers and cash tips
• Staff events
• A free of charge 1 night stay for 2, to include dinner and breakfast
• Discounts within the group to visit sister hotels

Info

• Employee longevity - F&B Manager c.12 years, Golf Manager c.25 years and Office Manager c.17 years
• Busy and modern 4-star hotel, cosy and comfortable, friendly professional staff, family friendly
• Hotel, golf club, tennis, spa and conference centre
• Functions and events such as weddings, charity galas, birthday parties, tribute nights, markets, fayres. Themed nights
• F&B - fine dining, afternoon tea, Sunday lunch, room service, bars
• Pet friendly

Applicants

• Must have worked as a Head of Housekeeping or Assistant Housekeeping Manager or Housekeeping Supervisor
• Will be able to demonstrate a steady career history with references
• Should have experience in laundry and dry-cleaning services as well as liaising with linen suppliers
• Shall be a team leader with attention to detail, someone who takes pride in their hotel and can apply staff training where applicable
• May have evidence of customer service excellence
• Can liaise with other department heads to include the kitchen for room service
• Will be aware of departmental financial targets, labour and resource costs
• Must be professional, punctual, reliable and presentable
• Should be happy to jump in and support the team where required
• Can conduct performance reviews and host team meetings on a regular basis
• Shall reside in the UK and have full UK right to work
• Should be a driver with a reliable vehicle

Contact details

Names: Cheryl Wilson or Lucie Campbell

Address: Interaction Recruitment, 82a Abington Street, Northampton, NN1 2AP

Emails: (url removed) or (url removed)

Numbers: (phone number removed) / (phone number removed) / (phone number removed)

Office hours: Monday to Thursday (Apply online only) and Friday (Apply online only)