Head Housekeeper

Orders of St. John Care Trust; Salisbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days holiday (including Bank Hols)

Higher weekend rates of pay

Free uniform

Free DBS

Employee Assistance Programme

Refer a Friend up to £1000

Blue Light Card and My Rewards

Job summary

Orders of St. John Care Trust is seeking an experienced Head Housekeeper at Bemerton Lodge in Salisbury to lead a team and deliver outstanding housekeeping and laundry services for residents.

You will supervise Housekeepers and Laundry Assistants, ensure high hygiene standards, and promote infection control while fostering a warm, supportive environment for residents and staff alike.

Qualifications

• Experience with contract cleaning in a commercial or care setting.
• Experience working with elderly residents or in a care environment preferred.
• Possession or progression towards a formal hospitality/cleaning qualification (QCF Level 3).
• Knowledge of Health and Safety at Work Act, COSHH and infection control is advantageous.

Responsibilities

• Lead a team of Housekeepers and Laundry Assistants to deliver high standards of cleanliness.
• Ensure all rooms and living spaces are clean, tidy and well maintained.
• Champion hygiene and infection control across the home.
• Support residents and colleagues with a courteous, caring approach.

Skills

Leadership

Supervisory experience

Communication skills

Infection control awareness

Education

QCF Level 3 in Multi-skilled Hospitality Services

Job description

We’re one of the largest not for profit care provider in the UK, specialising in providing high quality, person-centred care for older people, in care homes and extra care housing nationwide.

At OSJCT we care about our residents and we care about each other. That means you’ll enjoy great career development working for an expanding organisation. Because we’re a not for profit trust, we invest every penny we make in the people who live in our homes and the people who work here too. This means better quality care and lovely homes for our residents, along with competitive wages and great training and development for our people.

We provide outstanding care, working closely with leading experts on dementia and elderly care. And we’re currently modernising our portfolio of care homes – refurbishing our existing homes and moving into new, inspiring, contemporary care homes too.

As we expand nationwide, we need more people with the right mix of skills, passion and ambition to help us grow even more.

Set in its own attractive gardens, Bemerton Lodge offers specialist dementia care in a warm and friendly environment to 56 residents. Our team is caring and professionally trained, with one team member proudly winning National Carer of the Year award recently.

Location: Salisbury

Contracted hours: 40 hours per week and will include alternate weekends

ABOUT THE ROLE

Are you an experienced housekeeper with exacting standards of cleanliness and an eye for detail?

Can you lead a small team of people to deliver an outstanding housekeeping and laundry service for our residents, whilst encouraging them to always do their best?

The Head Housekeeper plays a vital role in maintaining the highest standards of cleanliness in our homes. Leading a team of Housekeepers and Laundry Assistants, you’ll take pride in ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• Higher rates of pay at weekends
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You will have experience with contract cleaning in an industrial, business or family setting and comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner . You might have previous supervisory experience, like organising rotas, delegating tasks and training new starters but this is not essential. You may also have or be working towards, a QCF Level 3 in Multi-skilled Hospitality Services (or equivalent) together with a working knowledge of the Health and Safety at Work Act, COSHH Regulations and Infection Control but, again this is not essential.

What is important is you are a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive individual, able to motivate others to provide the best service to our residents at all times. Alongside being confident taking charge and being able to use your own initiative to resolve problems and deal with queries.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Head Housekeeper within our care homes, then you could be the next to join us.