Head Housekeeper

Marston's PLC; Rhuallt; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Privilege card discount

Marston's Rewards

Flexible/part-time hours

Reliable hours contract

Meal deal £4.50 on shift

Health Screening Discounts

Long Service Awards

Gym Discounts

24-hour GP helpline

Mortgage Advice and support

Healthcare Cash Plan

Job summary

Marston's PLC in the UK is hiring a Head Housekeeper to lead a team in delivering top-quality housekeeping across our rooms and public areas. You will liaise with reception to meet guest requirements, perform daily room checks and ensure stock replenishment of tea, coffee and toiletries.

Knowledge of COSHH and health and safety rules is essential, as is the ability to multitask and manage workloads effectively to maintain our high standards and guest comfort.

Qualifications

• Experience in housekeeping leadership within hospitality.
• Ability to liaise with reception to meet guest needs.
• Understanding of COSHH and health and safety rules.

Responsibilities

• Lead and motivate the housekeeping team to maintain high standards.
• Liaise with reception to cater for guests' special requirements.
• Perform daily room checks and replenish tea, coffee and toiletries.
• Ensure COSHH and health and safety guidelines are followed.

Skills

Team leadership

Communication

COSHH knowledge

Health & safety awareness

Job description

As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.

Marston's is one of the UK's leading local pub companies and today, we operate more than 1,300 pubs, bars and hotels., Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Up to £12.71 per hour 8hrs per week Reliable hours contract Privilege card discount Marston's Rewards Flexible/part-time hours Reliable hours contract Privilege card discount Marston's Rewards Flexible/part-time hours, What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• Bi-annual bonus scheme determined by hotel standards audit results
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Healthcare Cash Plan

Fantastic range of apprenticeship programmes to support your career

• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits

Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Competitive salaries Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Private healthcare Some of our roles offer access to a private healthcare scheme. High street discount An exciting range of high street, online discounts and cash back offers are available for all. Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.