Head Housekeeper

Hallmark Care Homes; Banstead; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Annual salary reviews

Joining bonus

Enhanced bank holiday pay

Refer a Friend £1000

Westfield Cashback plan

Training & development

Free nurse PIN subscription

Free RCNi subscription

Free uniform

Free Blue Light Card

Job summary

Hallmark Luxury Care Homes in the United Kingdom is seeking a Head Housekeeper to uphold the highest cleanliness and hygiene standards across our care homes. You will lead a dedicated team of Housekeepers and Laundry Assistants, ensuring every room is immaculate and well maintained while promoting infection control and resident comfort.

We offer a supportive, family‑run environment with career development, competitive pay, annual reviews, a joining bonus in some homes, and staff perks to reward

Qualifications

• Proven housekeeping leadership experience.
• Experience upholding high cleanliness standards in care settings.
• Ability to motivate and manage a team.

Responsibilities

• Lead a team of Housekeepers and Laundry Assistants.
• Maintain the highest cleanliness and infection-control standards.
• Ensure all rooms and spaces are impeccably clean and well maintained.

Skills

Leadership

Attention to detail

Infection control

Team motivation

Job description

About Us

At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that’s why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.

About The Role

Are you a seasoned housekeeper with a meticulous approach to cleanliness and a knack for leading a team to excellence? If so, we have the perfect opportunity for you as a Head Housekeeper at Hallmark Luxury Care Homes.

As our Head Housekeeper, you will play a pivotal role in upholding the highest standards of cleanliness and hygiene in our homes. Leading a dedicated team of Housekeepers and Laundry Assistants, you will take pride in ensuring that every room and living space is impeccably clean, tidy, and maintained at all times. Your commitment to hygiene and infection control will create a welcoming, safe, and comfortable environment for our residents, their families, and our team members.

About You

We are looking for individuals who are:

• Proven experience in housekeeping with high standards of cleanliness and attention to detail.
• Leadership skills to motivate and inspire a team to deliver outstanding service.
• Commitment to hygiene and infection control practices.
• Warmth, kindness, and a genuine desire to contribute to the well‑being of our residents.
• Ability to work collaboratively within a team‑oriented environment.

Rewarding You With Benefits That Truly Matter

What You Can Expect

Financial Wellbeing & Security, Career Growth & Development, Recognition & Appreciation

• Competitive pay we are proud to be a Real Living Wage Employer (or above)
• Annual salary reviews
• Joining bonus available in some homes
• Enhanced pay for working bank holidays (in care homes)
• Refer a Friend Scheme earn up to £1000 for each successful referral
• Enrolment onto our Westfield Cash back plan
• Excellent induction and continuous professional training & career Development Pathways
• Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)

Extra Perks You'll Love

• Free uniform
• Free Blue Light Card

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well‑being.

At Hallmark Luxury Care Homes, we believe in the power of hospitality to enhance the lives of our residents. By joining our team, you become part of our bighearted community, where you'll receive the support and encouragement you need to thrive in your role.

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.