Head, DWS - Endpoint Compute

National Grid plc; Warwick; Hybrid; GBP 76,000 - 93,000; Full time

Benefits offered by this job

Fully electric company car or cash

Private Medical Insurance

28 days holiday + 8 bank holidays

Generous pension with strong employer‑

Life insurance 10x salary

Flexible benefits

Wellbeing apps

Access to digital GP

Job summary

National Grid plc is seeking a Head, DWS - Endpoint Compute to lead the Endpoint Compute strategy, shaping modern digital workplace services. Based in Warwick with hybrid working, you will oversee device management, VDI, and security across Windows and Mac environments.

You’ll drive automation, modernisation and end-user experience improvements, collaborating with Cyber Security, Infrastructure & Operations, and Enterprise Architecture to deliver secure, reliable, and scalable workplace

Qualifications

• Significant experience leading enterprise endpoint computing environments.
• Strong knowledge across VDI, endpoint and device management, mobile technologies, identity and endpoint security.
• Experience with Microsoft Intune, Autopilot, Entra ID, Microsoft 365, Azure Virtual Desktop, Citrix and Microsoft Defender.
• Track record of leading digital workplace transformation with automation and user experience focus.
• Strong leadership skills; ability to influence senior stakeholders and drive change.
• Experience managing strategic suppliers and service providers; strong commercial and vendor management.
• Good understanding of cyber security, risk and compliance in enterprise tech.

Responsibilities

• Own the Endpoint Compute strategy and roadmap, covering device management, VDI, mobile services and endpoint technologies.
• Drive modernisation and innovation with automation to improve user experience, security and efficiency.
• Lead endpoint services across Windows/Mac devices, VDI, mobile tech, provisioning, lifecycle management, patching and compliance.
• Deliver reliable, high-performing services with clear SLAs and data-driven improvements.
• Champion end-user experience for colleagues across locations and devices.
• Partner with Cyber Security to ensure security, regulatory and compliance requirements; manage vulnerabilities and risk.
• Own key supplier and commercial relationships, budgets, and vendor performance.
• Influence senior stakeholders across Digital Workplace Services, Infrastructure & Operations, Security, etc.
• Provide leadership to engineers, product owners and service managers; foster collaboration and accountability.

Skills

Endpoint Compute

VDI

Device management

Mobile technologies

Identity security

Microsoft Intune

Autopilot

Entra ID

Microsoft 365

Azure Virtual Desktop

Citrix

Microsoft Defender

Digital workplace transformation

Leadership

Supplier & vendor management

Cyber security awareness

Education

Bachelor’s degree or equivalent

Job description

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid provides the environment to make it happen. As we build momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Head, DWS - Endpoint Compute, and find your superpower.

National Grid is hiring a Head, DWS - Endpoint Compute to join our Technology team, based in Warwick, with hybrid working.

In this role, you’ll play a pivotal part in shaping our endpoint compute strategy and services, helping to ensure our workplace technology is secure, reliable and meets the needs of our organisation.

About The Role

This is an exciting opportunity to take ownership of the technology that keeps our people connected, productive and able to work effectively from anywhere.

As Head, DWS - Endpoint Compute, you’ll lead the strategy and direction of our Endpoint Compute services, covering everything from virtual desktops and mobile technology to physical devices. You’ll shape how these services evolve, ensuring they remain secure, reliable, scalable and fit for the future.

You’ll be at the forefront of modernising our digital workplace, driving automation, operational excellence and continuous improvement across the endpoint environment. Working closely with Cyber Security, Infrastructure & Operations, Enterprise Architecture, Service Management and business teams, you’ll help create a modern, seamless technology experience that supports colleagues across the organisation.

What You’ll Do

As Head, DWS - Endpoint Compute, you’ll take ownership of our Endpoint Compute platform and help shape the future of the digital workplace. You’ll set the direction, drive modernisation and ensure our people have access to secure, reliable and high‑performing technology wherever they work.

You’ll:

• Own the Endpoint Compute strategy and roadmap, covering device management, Virtual Desktop Infrastructure (VDI), mobile services and endpoint technologies.
• Drive modernisation and innovation across the platform, using automation and new technologies to improve employee experience, security and operational efficiency.
• Lead our endpoint services, spanning Windows and Mac devices, virtual desktops, mobile technology, device provisioning, lifecycle management, patching and compliance.
• Deliver reliable, high‑performing services, setting clear service levels and using performance data, user feedback and insights to continually improve the experience.
• Champion the end-user experience, making it easier for colleagues to work effectively and securely from different locations and devices.
• Partner closely with Cyber Security, ensuring endpoint services meet security, regulatory and compliance requirements while proactively managing vulnerabilities and risk.
• Own key supplier and commercial relationships, overseeing budgets, investment plans and vendor performance while identifying opportunities to improve value and efficiency.
• Influence at a senior level, working across Digital Workplace Services, Infrastructure & Operations, Security, Enterprise Architecture and Engineering to shape technology decisions.
• Provide leadership and direction to engineers, product owners and service managers, building a strong culture of collaboration, improvement and accountability.

About You

You’ll be an experienced technology leader with a strong background in Endpoint Compute, End User Computing (EUC), Digital Workplace or Technology Operations, comfortable taking ownership of large‑scale technology services within a complex organisation.

We’d love you to have:

• Significant experience leading enterprise endpoint computing environments, with the ability to set strategy as well as oversee successful service delivery.
• Strong knowledge across VDI, endpoint and device management, mobile technologies, identity and endpoint security.
• Experience with technologies such as Microsoft Intune, Autopilot, Entra ID, Microsoft 365, Azure Virtual Desktop, Citrix and Microsoft Defender.
• A track record of leading digital workplace transformation and modernisation, with a focus on automation, continuous improvement and user experience.
• Strong leadership skills, with the ability to influence senior stakeholders, lead teams and drive change across a complex technology environment.
• Experience managing strategic suppliers and service providers, alongside strong commercial, financial and vendor management skills.
• A good understanding of cyber security, risk and compliance within enterprise technology environments.
• A degree in a relevant discipline, equivalent experience, or relevant industry qualifications.

Above all, you’ll combine strategic thinking with strong technical understanding, bringing people together to deliver secure, reliable and modern workplace technology that makes a real difference to our colleagues.

What You’ll Get

• Competitive Salary: circa £76,000 – £93,000 per annum (based on capability, and experience)
• Annual performance incentive: Earn up to 40% of eligible earnings through our performance‑related bonus scheme
• Fully electric company car or cash alternative
• Private Medical Insurance for you, with the option to purchase cover for your partner or family through MyBenefits

Additional benefits:

• 28 days’ holiday plus 8 statutory bank holidays, with the option to buy additional leave and swap up to 3 bank holidays to better fit your personal needs.
• A generous pension scheme with double matching up to 6% of your salary each month. For every £1 you contribute, we’ll contribute £2 — meaning a 6% personal contribution becomes an 18% total pension contribution.
• Life insurance cover of 10x your basic salary
• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness

Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare

More Information

This role is offered on a full time basis. Based in Warwick, with hybrid working. You’ll primarily work from home and the Warwick office, with occasional travel to our London offices as needed to collaborate with wider teams and stakeholders. This role closes on 26th October however we strongly encourage candidates to submit their application as early as possible.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points‑based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points‑based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performanceplan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.