Head Concierge ( Days )

BBL Property Recruitment; City Of London; On-site; GBP 34,000 - 37,000; Full time

Job summary

A prestigious property management firm is seeking a Head Concierge for a luxurious location in Chelsea. The role involves leading a concierge team, providing exceptional service, and ensuring high standards. Ideal candidates will have relevant experience in luxury hospitality or super prime residential developments. Salary ranges from £34,000 to £36,500, with reviews based on tenure and performance.

Qualifications

• Excellent communication skills are essential.
• Previous experience in luxury hospitality is required.

Responsibilities

• Lead the concierge team to provide high-end service.
• Train the team to meet 5* standards.
• Liaise with residents and contractors professionally.
• Handle administrative tasks and report to the Estate Manager.

Skills

Excellent spoken and written English

Immaculate presentation

Experience in 5* Hotel/Hospitality

Experience in Super Prime Residential Developments

Job description

Overview

Head Concierge - Chelsea - c£38k

We're working with a super prime managing agent who oversee some of the most prestigious, iconic, luxurious, and desirable blocks in West and SW London. On one site, in Chelsea, they are now looking to appoint a Head Concierge.

Responsibilities

• Based in Chelsea, working a 40-hour day shift Mon-Fri
• Heading up the concierge team, providing a 5* luxury service to residents and their guests
• Training the Concierge team to ensure they meet the 5* standards expected
• Liaising with Residents, Visitors and Contractors as they enter the building, providing advice and guidance in accordance with the 5* luxury ethos of the site
• Undertaking related administrative tasks, reporting back to the Estate Manager

Requirements

• You will have excellent spoken and written English with immaculate presentation
• Previous experience in 5* Hotel/Hospitality or Super Prime Residential Developments essential

Salary and Benefits

The successful Head Concierge can expect a starting salary between £34,000 - £36,500 (depending on experience and qualifications) with reviews and uplifts based on tenure and performance.

If you are a Senior Concierge / Head Concierge with Super Prime experience, meet the above criteria and live within commuting range of Chelsea, please apply now for immediate consideration and further info.