Head Coach

NIKE, Inc.; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading sportswear company seeks a Head Coach passionate about sport and customer service, responsible for creating a welcoming store atmosphere while managing operations and a diverse team. Candidates should have strong leadership experience, effective communication skills, and the ability to align with NIKE's brand strategies. This full-time role offers competitive salary, career development opportunities, and an attractive benefits package, including employee discounts and training programs.

Benefits

Attractive salary

Monthly bonus

Employee discounts

Leadership training

Dynamic work environment

Qualifications

• Demonstrated store management experience.
• Ability to lead and manage high performing teams.
• Flexibility to work in shifts and on weekends.

Responsibilities

• Create a welcoming environment in the store.
• Lead diverse teams and manage store operations.
• Support NIKE's strategy and comply with its standards.

Skills

Leadership

Customer service

Effective communication

Team building

Retail systems usage

Fluency in English

Tools

Microsoft Office

Job description

As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high volume store to successfully implement Nike's programs and premium consumer experience(s) in service of driving positive business results.

About Nike

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. The future of Nike has never looked better.

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve customer satisfaction
• Supporting and implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines

Qualifications

• A passion for NIKE and/or love of sport
• Demonstrated store management experience
• Experience and ability to lead the delivery of a high level of customer service in a brand retailer
• Ability to build, lead with courage and manage high performing teams
• Effective communication skills
• Fluency in English
• Ability to use retail business systems & Microsoft Office
• Flexibility to work in shifts and on weekends

Benefits

• Attractive salary that evolves with the market and experience
• Opportunity to receive monthly bonus payments
• Attractive Benefits Package
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
• Attractive online and in-store employee discounts
• Apparel to represent NIKE and foster our team spirit
• Opportunities to participate in unique NIKE moments