Head Chef

Compass Group; Twycross; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading hospitality provider in Twycross is seeking a Head Chef to oversee culinary operations at a busy zoo. Responsibilities include menu innovation, managing kitchen teams, and ensuring quality service. Ideal candidates should have substantial experience in high-volume settings and a passion for quality food service. Join a dynamic team with opportunities for growth in a thriving environment.

Benefits

25 days holiday + bank holidays

Competitive pension contribution

Enhanced maternity/paternity pay

Free staff meals

Free staff parking

Qualifications

• Proven track record as a Head Chef in high-volume environments.
• Experience in visitor attractions or contract catering is desirable.
• Ability to achieve financial targets while maintaining quality.

Responsibilities

• Create and adapt menus for a broad visitor base.
• Oversee kitchen operations and compliance with food safety legislation.
• Recruit, train, and inspire a motivated kitchen team.

Skills

High-volume cooking experience

Strong leadership skills

Food trend knowledge

Customer focus

Organizational skills

Tools

Microsoft Office

Job description

Head Chef

Location: Twycross Zoo

Salary and Contract

Salary: Up to £45,000 per annum
Contract: Full-Time, Permanent, 5 out of 7 days

Are you an existing Head Chef who is looking for a new challenge, and wanting to work in an environment that offers variety? Are you keen to utilise your current experience at a visitor attraction that allows you to be a culinary creative? We're looking for a Head Chef to lead and oversee the culinary operation and team, with a strong focus on food innovation and development at this busy tourist attraction in the heart of the Midlands.

About the Role

As the Head Chef at Twycross Zoo, you will be joining this popular visitor attraction, to lead and develop the culinary offering. This role will be responsible for the food offerings in the multi-outlet catering operation based on site, which consists of a mixture of concession outlets, grab & go kiosks and restaurants. This venue is predominantly retail food led, so an individual with experience of high volume and high-quality food delivery would be ideal for this role.

Success in this role means that visitors consistently enjoy food sold across all outlets, with the kitchens running efficiently, safely, and profitably. The successful candidate will continue to build on the great relationship we already have with the client, to work with them on continuing to view the catering offer as a key part of the success of Twycross Zoo.

What We Offer

• 25 days holiday + bank holidays
• Competitive pension contribution offer
• Enhanced maternity/paternity pay
• Free staff meals whilst working on site
• Free staff parking
• A supportive, values-driven culture within cohesive teams
• Opportunities for growth and development within a national business
• A chance to make a meaningful impact in a continuously growing sector

Key Responsibilities

• Menu Development & Innovation - Create and adapt menus that appeal to a broad visitor base, including family-friendly options, dietary requirements, and seasonal specials.
• Operational Excellence - Oversee all kitchen operations, ensuring compliance with food safety legislation, company policies, and contractual obligations.
• Leadership & Team Development - Recruit, train, and inspire a motivated kitchen team, fostering a positive and professional working culture.
• Cost Control & Profitability - Manage budgets, control wastage, and achieve GP targets without compromising quality.
• Collaboration - Work closely with front-of-house teams, site management, and the client to deliver a consistent and memorable food experience.
• Event Catering - Experience in large scale eventing.

What We're Looking For

• Proven track record as a Head Chef in a high-volume, high-quality environment.
• Experience within visitor attractions and contract catering is highly desirable.
• Strong leadership and communication skills with the ability to lead by example.
• Excellent organisational skills, especially during peak periods.
• Sound knowledge of food trends, allergens, and dietary requirements.
• Demonstrated ability to achieve financial targets while maintaining high quality.
• Good IT and Microsoft Office skills.
• Passionate about food and hospitality with a strong customer focus.
• Adaptable and resilient in a fast-paced, ever-changing environment.
• Creative, commercially aware, and results driven.
• Committed to sustainability and responsible sourcing.

About Us

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.