Overview
Job Description: Head Chef / Deli Manager. Role Title: Head Chef / Deli Manager. Reports To: Business Owner. Location: Hackney. Salary: £40k. Focus: Operational management, food safety compliance, stock control, and active leadership on the service line.
Responsibilities
- Culinary Leadership & Service Operations
- Peak Service Leadership: Actively run the pass/service area during all peak trading hours. This includes controlling the flow of orders (in-house and Deliveroo), ensuring tickets are cleared efficiently, and setting the pace for the team.
- Quality Control (QC): Actively check the temperature and presentation of all outgoing food against the Recipe Book and Assembly Instructions. Immediately correct any variances on the line.
- Workflow Implementation: Directly enforce the planned Split Kitchen Strategy on busy days, ensuring the Front/Service line and the Back/Prep Kitchen communicate and operate efficiently.
- Deliveroo Management: Oversee the entire Delivery Bagging System and manage the Seamless ticket flow to ensure minimal delays and accurate fulfillment.
- Operational Systems & Compliance (UK Regs)
- HACCP & Food Safety: Act as the nominated Food Safety Lead. Ensure strict compliance with all UK Food Safety regulations, including temperature control (Fridges ≤5°C), cross-contamination prevention, and proper storage.
- Compliance Records: Full utilisation of the TRAIL APP.
- System Implementation: Immediately implement and manage all new operational documentation, including the Daily Check Sheet, Open/Close Procedures, Recipe Book, and Kitchen Prep List.
- Deep Clean Management: Oversee the initial professional deep clean and establish daily/weekly cleaning rotas to maintain standards across all areas (kitchen, prep spaces, public areas, and toilets).
- Facilities Management: Ensure all essential equipment (e.g., the downstairs fridge) is maintained and functional. Manage the waste oil system efficiently.
- Stock, Waste & Financial Control
- Stock Management: Control all stock, ordering, and deliveries. Enforce strict FIFO rotation across fridges and dry stores to eliminate waste.
- Full utilisation of Seamless back office system.
- Ordering & Supplier Relations: Use the Order List and Supplier List to negotiate best value and minimise complexity. Conduct Supplier Comparisons as part of a 2-6 month plan to optimise ingredient costs.
- Waste Reduction: Directly address and eliminate the current issues of over-ordering and rotten food. Log and report all waste weekly.
- Equipment Utilisation: Organise and maintain all dedicated storage areas. Ensure all unused equipment is wrapped and stored correctly.
- Leadership & People Management
- Staff Development: Manage, motivate, and mentor the existing team (Chefs, Baristas, KPs). Cultivate a culture of high work ethic, accountability, and procedural adherence.
- Performance Management: Address underperformance decisively (specifically the current issues with stock control, duty of care, and following instructions).
- Rota Management: Create efficient staff rotas to meet demand while controlling labour costs. Use ROTA APP.
- Culture: Maintain a professional environment that enables the Barista team to maintain the 'on-brand chatty vibe.'
Requirements & Experience
- Experience: 2-5 years of relevant culinary experience, ideally at a Sous Chef level or higher, with demonstrable experience in managing and running a fast-paced service line.
- Knowledge: Comprehensive understanding of UK Food Safety/HACCP principles and documentation requirements.
- Skills: Proven experience in stock management, inventory control, and cost reduction. Strong organisational, leadership, and communication skills. Exceptional ability to multitask between cooking, delegation, and management.
- Motivation: Must be driven by growth and profit margin improvement through meticulous operational control.
Role Details
- Experience: Required
- Employment: Full-time
- Schedule: 5 days per week, Flexible Hours
- Salary: £40,000 – £45,000 yearly
- Benefits: Overtime Available
- Starting time: Immediate start!
About Donny\'s
Great vibe, fast paced Deli in Central Hackney