Harrods - PT Sales Associate

Läderach (Schweiz) AG; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Swiss chocolate manufacturer in London is seeking passionate individuals for customer service roles. You will engage with customers, exceed sales targets, and maintain high merchandising standards. Ideal candidates have a love for chocolate, excellent communication skills, and a proactive attitude towards customer experience. Join us for unique career opportunities and generous discounts on chocolates.

Benefits

Generous discounts on products

Chocolate at work

In-house and external training

Qualifications

• Hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• Ability to work independently as well as in a team.
• Exceptional awareness of quality and hygiene.

Responsibilities

• Provide the highest level of customer service and engagement.
• Develop thorough knowledge of products in store.
• Achieve and exceed individual and store sales targets.

Skills

Customer service

Sales skills

Teamwork

Communication in English

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 230 chocolateries in more than 25 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide the highest level of customer service and engagement.
• You develop a thorough knowledge of products in store.
• You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity.
• You maintain merchandising standards in accordance with brand guidelines.
• You follow all operational procedures in the store and in the stock room.

What we expect from you

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store.
• You like to work independently as well as in a team.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You have an exceptional awareness of quality and hygiene.
• You love chocolate and are passionate about fine food.

What we offer you

• An exciting working environment with motivated colleagues.
• A position with lots of personal responsibility.
• The opportunity to contribute fresh ideas.
• An open and respectful feedback culture.
• In-house and external further training.
• Unique career opportunities.
• Generous discounts on our products.
• Chocolate at work.
• Easily accessible locations.

Own it. Grow it. Make it fresh.

Sounds interesting? Then send us your application.