Hands-On General Manager — Pub With Rooms Leader

The Leicester Arms Country Inn; Sevenoaks; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Tronc

Performance incentives

Staff discounts

Training & development

Career progression

Autonomy to impact site

Job summary

The Leicester Arms is seeking an exceptional General Manager to lead its busy, post-refurbishment pub with rooms in Penshurst, Kent, taking full ownership and leading from the floor.

You will manage the pub, restaurant, bedrooms and events, working closely with the Head Chef and senior management to deliver outstanding guest experiences while driving revenue and maintaining high standards.

Qualifications

• Previous General Manager experience in a quality pub, restaurant, hotel or hospitality business.
• Experience managing a food-led operation.
• Experience with bedrooms or boutique hospitality would be a strong advantage.
• Strong commercial awareness and understanding of P&L, labour and GP.
• Excellent leadership and communication skills.
• High standards and strong attention to detail.
• Confidence managing busy services from the floor.
• Experience recruiting, training and developing teams.
• A genuine passion for food, wine and hospitality.
• The ability to build relationships with guests and the local community.

Responsibilities

• Leading, developing and motivating the front-of-house team.
• Delivering exceptional guest experiences across food, drink and bedrooms.
• Maintaining consistently high standards of service and presentation.
• Recruitment, training and development of staff.
• Rotas, labour management and payroll control.
• Sales, forecasting, budgets and P&L performance.
• Driving revenue across food, drink, rooms and events.
• Stock control, purchasing and margin management.
• Bedroom standards and the overall guest journey.
• Guest feedback and complaint resolution.
• Health & safety, licensing and compliance.
• Local marketing, events and community engagement.
• Working closely with the kitchen team to deliver a strong food-led operation.

Skills

General Manager experience

Food-led operation

Bedrooms hospitality

P&L management

Leadership

Attention to detail

Guest relations

Recruitment & training

Food & wine passion

Community engagement

Job description

The Leicester Arms is seeking an exceptional General Manager to lead its busy, post-refurbishment pub with rooms in Penshurst, Kent, taking full ownership and leading from the floor.

You will manage the pub, restaurant, bedrooms and events, working closely with the Head Chef and senior management to deliver outstanding guest experiences while driving revenue and maintaining high standards.