Hands-On General Manager, Catering & Customer Experience

Gather & Gather UK; Bristol; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading catering service provider in Bristol is seeking a General Manager to lead and enhance customer experience. The role involves managing relationships, achieving financial targets, and developing a team. Ideal candidates have a strong management background and a passion for front-of-house service. Great benefits, including personal development opportunities and a life assurance scheme, are provided.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Eye care

Great wellbeing strategy

Family friendly support

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

High street discount vouchers

Qualifications

• Experience in a managerial role within the food service industry.
• Ability to build solid client and customer relationships.
• Knowledge of COSHH and HACCP procedures.

Responsibilities

• Lead the team and drive standards & customer experience.
• Manage financial targets in line with budget.
• Provide performance management and appraisals to staff.

Skills

Strong management background

FOH customer service

Coaching skills

Financial management

Job description

A leading catering service provider in Bristol is seeking a General Manager to lead and enhance customer experience. The role involves managing relationships, achieving financial targets, and developing a team. Ideal candidates have a strong management background and a passion for front-of-house service. Great benefits, including personal development opportunities and a life assurance scheme, are provided.