Hackett - Sales Consultant Bicester Village

Hackett Ltd; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Hackett Ltd. is seeking a passionate Sales Consultant for our flagship store on Regent Street, London. You will deliver exceptional brand experiences, helping customers find items with a friendly, knowledgeable approach and maintaining store standards.

As part of a collaborative team, you will support achieving shop KPIs, manage stock and appearances, and ensure the space reflects the brand's British heritage and craftsmanship.

Qualifications

• Experience in fashion/retail environment is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to maintain store standards and brand presentation.

Responsibilities

• Create a memorable brand experience for customers.
• Help customers find products with enthusiasm and product knowledge.
• Achieve shop objectives and KPIs by communicating brand value.
• Keep the shop organized, stocked, and up to date with products.

Skills

Customer experience

Sales

Retail knowledge

Teamwork

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate
ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a fashion passionate Sales Consultant to join our team in our Flagship Location on regents Street!

Your main goals as a Sales Consultant are to create a memorable brand experience
for our customers, transmitting enthusiastically the passion for the brand, and helping
them to find what they are looking for with a kind and helpful attitude. As well as to
achieve the store's objectives, and last but not least, to keep the shop properly ordered
and up to date with the necessary products.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores.

To make this happen, we need you!

Key responsibilities of the role:

• Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.


• Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.


• Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.


• Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.

Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.