Gyms Duty Manager - Sunderland

JD Gyms; Sunderland; Presencial; GBP 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Personal development opportunities

Descripción de la vacante

JD Gyms is seeking a Duty Manager for Sunderland to oversee daily club operations, ensure safety and maintain theJD Gyms standards. You will lead frontline staff, support the team with coaching and maintain a welcoming, high-energy environment for members.

You will drive member satisfaction, help achieve membership and commercial goals, and work flexible hours including early mornings, evenings, and weekends to fit business needs.

Formación

• Experience leading or supporting colleagues in a leisure, fitness, hospitality or customer-focused environment.
• Demonstrates a strong commitment to delivering excellent member service.
• Must hold Level 2 Gym Instructor qualification.
• Experience contributing to membership growth and local marketing initiatives.

Responsabilidades

• Run day-to-day club operations and support opening/closing duties.
• Maintain high cleanliness and safety standards across the club.
• Support membership, revenue and commercial objectives.
• Deliver outstanding member service through positive, professional interactions.

Conocimientos

Leadership experience

Customer service

Health & Safety procedures

Coaching/mentoring

Commercial awareness

Educación

Level 2 Gym Instructor

Descripción del empleo

Gyms Duty Manager - Sunderland

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview: As a Duty Manager, you will play an important role in supporting the day-to-day operation of the club. You will help maintain high operational standards, support colleagues and ensure members receive a safe, welcoming and positive experience during every visit. Working closely with the wider management team, you will contribute to achieving membership and commercial objectives while ensuring the club operates efficiently, safely and in line with JD Gyms standards.

Responsibilities:

• Take responsibility for the day-to-day operational running of the club, including opening and closing duties where required.
• Flexible approach to working hours, including early mornings, evenings and weekends, in line with business needs.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Support the achievement of membership, revenue and commercial objectives.
• Identify and support opportunities to grow secondary revenue streams.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Support General Assistants in maintaining high cleanliness standards across all areas of the club.
• Maintain professional appearance and uniform standards across the team in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Help create a positive, supportive and engaging environment for colleagues and contracted personnel.
• Undertake any other reasonable duties, projects or meetings as required.
• Represent JD Gyms values and standards in all interactions with members and colleagues.

Skills and Experience:

• Experience leading or supporting colleagues within a leisure, fitness, hospitality or customer-focused environment.
• Demonstrates a strong commitment to delivering excellent member service and has the ability to support, coach and develop colleagues.
• Must be qualified to at least Level 2 Gym Instructor
• Experience contributing to membership growth, commercial performance, local marketing initiatives and team development.
• Experience supporting operational delivery, people leadership and commercial performance within a leisure or customer-focused environment.

We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time. #Gyms