Gyms Duty Manager

JD Gyms; Newcastle upon Tyne; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms in Newcastle upon Tyne is seeking an energetic gym manager to lead daily operations, drive membership sales and ensure exceptional member service.

The role requires managing a team, maintaining brand standards, and coordinating local marketing activities, with availability for early mornings and weekends.

Qualifications

• Must have experience in a management position within a leisure related industry.
• Passionate about customer service and inspirational leadership.
• Must hold Level 2 Gym Instructor qualification.
• Experience driving sales and coordinating local marketing activities; able to manage a successful team.

Responsibilities

• Manage the gym operations to ensure high standards at all times.
• Open/close the site as required by business hours.
• Work early mornings, weekends and late weekdays.
• Adhere to Health & Safety policies and brand procedures.
• Maintain JD Gyms Brand Standard and conduct safety checks.
• Report defects to keep facilities safe and functional.
• Aim to achieve sales and membership targets; maximise secondary spend.
• Ensure cleanliness and manage cleaners and uniform standards.
• Deliver outstanding member service and foster a positive team environment.
• Undertake other duties as required and act as an ambassador for JD Gyms.

Skills

Customer service

Leadership

Sales drive

Marketing coordination

Team management

Education

Level 2 Gym Instructor

Job description

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times.
• Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks.
• Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience:

Must have experience, ideally in a management position within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team. Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time. #Gyms