Gyms Duty Manager

JD GROUP; Hull and East Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness organization based in Hull and East Yorkshire is seeking an experienced manager to oversee gym operations, develop team standards, and drive membership growth. The ideal candidate will hold a Level 2 Gym Instructor qualification and have a strong background in management within the leisure industry. Responsibilities include ensuring high standards of service, cleanliness, and adherence to health and safety regulations, providing an exemplary customer experience.

Qualifications

• Experience in a management position within a leisure-related industry.
• Passionate about customer service and capable of inspiring a team.
• Qualified to least Level 2 Gym Instructor.
• Proven experience in driving sales and local marketing.
• Experience overseeing all business areas or significant operational experience.

Responsibilities

• Responsible for the operational running of the gym.
• Conduct daily, weekly, and monthly safety checks.
• Work towards achieving sales and membership targets.
• Maintain high standards of cleanliness and service.
• Act as an ambassador for JD Gyms.

Skills

Management experience in leisure industry

Passion for customer service

Inspiration in leadership

Sales driving skills

Level 2 Gym Instructor qualification

Job description

Role Overview

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.