Gyms Duty Manager

JD GROUP; Doncaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading gym management company in the UK is looking for a Gym Manager. The ideal candidate must have management experience in a leisure-related industry, be passionate about customer service, and possess a Level 2 Gym Instructor qualification. Responsibilities include overseeing daily operations, ensuring compliance with policies, and driving sales. This role offers a dynamic work environment with a focus on team development.

Qualifications

• Experience in a management position within a leisure-related industry.
• Passionate about customer service.
• Qualified to at least Level 2 Gym Instructor.

Responsibilities

• Oversee the operational running of the gym at all times.
• Ensure all policies and procedures are adhered to.
• Achieve all sales and membership targets.

Skills

Customer service

Leadership

Sales driving

Gym Instructor Level 2

Job description

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Work towards and achieve all sales and membership targets that are set.
• Drive and maximise secondary spend revenue.
• Ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• Ensure uniform standards are being adhered to by all team members and yourself.
• Always deliver outstanding member service.
• Help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• Undertake any other reasonable duties/projects/meetings that may be required.
• Always be an ambassador of JD Gyms.

Skills and Experience

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience in driving sales and helping to co‑ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.