Gym Operations & Member Experience Lead

JD GROUP; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gym chain located in Chester is seeking a committed Manager to oversee gym operations and maintain high standards. The ideal candidate will have experience in management within the leisure industry, exceptional customer service skills, and be passionate about driving sales and team success. The role includes ensuring operational efficiency, adhering to health and safety policies, and delivering outstanding member service. This position is full time and requires flexibility in working hours.

Qualifications

• Experience in management within leisure-related industry is essential.
• Demonstrated passion for customer service and ability to inspire a team.
• Experience in sales and local marketing coordination.

Responsibilities

• Responsible for operational running of the gym at all times.
• Conduct daily, weekly, and monthly safety checks.
• Maximize sales and membership targets.

Skills

Team leadership

Customer service

Sales driving

Operational management

Health and safety adherence

Education

Level 2 Gym Instructor

Job description

A leading gym chain located in Chester is seeking a committed Manager to oversee gym operations and maintain high standards. The ideal candidate will have experience in management within the leisure industry, exceptional customer service skills, and be passionate about driving sales and team success. The role includes ensuring operational efficiency, adhering to health and safety policies, and delivering outstanding member service. This position is full time and requires flexibility in working hours.