Gym Operations Leader: Elevate Member Experience

Kings Gyms Croydon; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local fitness center in Greater London is looking for an Assistant General Manager to oversee daily gym operations. Responsibilities include ensuring a welcoming environment, managing fitness personnel, and enhancing customer service quality. Candidates should have strong leadership and communication skills, with a focus on member satisfaction and compliance with health and safety standards. The role requires critical thinking abilities to effectively address on-the-job challenges. This position offers a competitive salary and opportunities for professional growth.

Qualifications

• Experience in managing fitness facilities or teams.
• Ability to handle customer complaints effectively.
• Understanding of health and safety compliance in a gym environment.

Responsibilities

• Oversee gym operations and ensure service delivery.
• Assist with gym tours and membership sales.
• Conduct daily safety checks and equipment maintenance.
• Motivate members to achieve fitness goals.
• Maintain cleanliness and organization of the fitness area.

Skills

Critical thinking

Leadership

Customer service

Communication

Decision making

Job description

A local fitness center in Greater London is looking for an Assistant General Manager to oversee daily gym operations. Responsibilities include ensuring a welcoming environment, managing fitness personnel, and enhancing customer service quality. Candidates should have strong leadership and communication skills, with a focus on member satisfaction and compliance with health and safety standards. The role requires critical thinking abilities to effectively address on-the-job challenges. This position offers a competitive salary and opportunities for professional growth.