Gym Operations Lead | Member Growth & Service

JD Group; Oldbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gym chain in the United Kingdom is looking for a dynamic Gym Manager to drive operations and enhance member experiences. The ideal candidate will have management experience in the leisure industry and a Level 2 Gym Instructor qualification. Responsibilities include ensuring high cleaning standards, achieving sales targets, and fostering a positive team environment. Join us to lead and inspire while providing excellent customer service and maintaining brand standards.

Qualifications

• Experience in managing teams within a leisure facility.
• Proven ability to maintain brand standards.
• Skills in driving membership and sales targets.

Responsibilities

• Oversee operational running of the gym at all times.
• Deliver outstanding member service consistently.
• Ensure compliance with health and safety policies.
• Conduct safety checks and report defects.
• Maximize secondary spend revenue.

Skills

Experience in a management position within leisure-related industry

Passionate about customer service

Leadership skills

Sales driving experience

Level 2 Gym Instructor qualification

Job description

A leading gym chain in the United Kingdom is looking for a dynamic Gym Manager to drive operations and enhance member experiences. The ideal candidate will have management experience in the leisure industry and a Level 2 Gym Instructor qualification. Responsibilities include ensuring high cleaning standards, achieving sales targets, and fostering a positive team environment. Join us to lead and inspire while providing excellent customer service and maintaining brand standards.