Gym Front Desk & Member Care - Ad-Hoc Shifts

Nuffield Health; Greater London; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading health and fitness organization is seeking a Front of House Team Member in Greater London. The role involves providing exceptional customer service and supporting the reception effectively. Ideal candidates should possess strong communication skills, empathy, and flexibility. The position offers a pay of £12.58 per hour with a benefits package, including discounted gym membership. This is a bank role, so hours will vary based on availability.

Benefits

Discounted gym membership (£25/month)

Holiday in line with the Working Time Directive

Access to Pension Scheme

Qualifications

• Ability to provide exceptional customer service in a gym environment.
• Confidence and empathy to support members and visitors.
• Flexibility and initiative in a dynamic setting.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of reception operations.
• Create a friendly and professional environment.
• Answer queries in a caring and helpful way.
• Swim to a high standard and undergo training for Lifeguard breaks.

Skills

Excellent communication skills

Customer care

Basic computer skills (Word, Excel)

Job description

A leading health and fitness organization is seeking a Front of House Team Member in Greater London. The role involves providing exceptional customer service and supporting the reception effectively. Ideal candidates should possess strong communication skills, empathy, and flexibility. The position offers a pay of £12.58 per hour with a benefits package, including discounted gym membership. This is a bank role, so hours will vary based on availability.