Gym Duty Manager - Lead Member Experience & Safety

Nuffield Health; Wallsend; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading healthcare charity in Wallsend is seeking a Duty Manager to oversee club operations and ensure member satisfaction. You will lead a team, support health and safety protocols, and help achieve sales targets. Ideal candidates should have sales experience, excellent communication skills, and a passion for customer service. This full-time position offers up to £26,299 per annum along with a range of fitness and lifestyle benefits.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience is required.
• Must be enthusiastic with excellent communication skills.
• Candidates should share a passion for excellent customer service.

Responsibilities

• Ensure smooth running of the club, including opening and closing.
• Prioritize member satisfaction and engage with members.
• Support and guide colleagues while upholding quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Achieve sales targets.
• Be able to swim and willing to undergo training.

Skills

Sales experience

Excellent communication skills

Can-do attitude

Customer service passion

Ability to swim to a high standard

Job description

A leading healthcare charity in Wallsend is seeking a Duty Manager to oversee club operations and ensure member satisfaction. You will lead a team, support health and safety protocols, and help achieve sales targets. Ideal candidates should have sales experience, excellent communication skills, and a passion for customer service. This full-time position offers up to £26,299 per annum along with a range of fitness and lifestyle benefits.