Guestroom Cleaning Specialist

Novotel; Coventry; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Novotel Coventry is seeking a dedicated Housekeeping Assistant to maintain cleanliness and organisation in guest rooms and public areas. You will ensure rooms are ready on time, manage cleaning tasks efficiently, and assist with laundry coordination while upholding safety standards.

The role requires flexibility, reliability and strong English communication to provide excellent guest service and support the housekeeping team in a fast-paced hotel environment.

Qualifications

• Experience in hospitality or housekeeping preferred.
• Must be punctual, reliable and adaptable.
• Fluent in English.
• Customer service oriented with good communication.
• Willingness to follow safety guidelines and procedures.

Responsabilités

• Perform cleaning duties in guest rooms, offices, hallways and reception areas.
• Dust and polish furniture and clean fixtures to high standards.
• Vacuum carpets and rugs and shampoo as required.
• Wash and sanitise bathrooms and replenish supplies.
• Mix cleaning agents safely and store according to policy.
• Check stock levels and liaise with suppliers for prompt delivery.
• Coordinate laundry services for guests to minimise delays.
• Report complaints to the Head Housekeeper.
• Ensure rooms are cleaned within agreed timescales and protect guest property.
• Attend required training and follow Health & Safety procedures.

Connaissances

English proficiency

Punctual

Attention to detail

Team player

Customer service

Flexibility

Safety awareness

Resilience under pressure

Description du poste

Novotel Coventry is seeking a dedicated Housekeeping Assistant to maintain cleanliness and organisation in guest rooms and public areas. You will ensure rooms are ready on time, manage cleaning tasks efficiently, and assist with laundry coordination while upholding safety standards.

The role requires flexibility, reliability and strong English communication to provide excellent guest service and support the housekeeping team in a fast-paced hotel environment.