Guest Services Representative

U.S.-Air-Forc; Mildenhall; On-site; GBP 20,000 - 24,000; Full time

Job summary

U.S. Air Force at RAF Mildenhall, United Kingdom, is seeking a non-appropriated fund (NAF) clerical/cashier position. Shifts may include days, nights, weekends, and holidays. Open to everyone with eligibility rules outlined in the posting.

Applicants must demonstrate basic math and cash handling, English language proficiency, and the ability to provide quality customer service. The closing date is listed in the announcement and eligibility documentation must be supplied.

Qualifications

• General clerical or cashier experience with multitasking and customer service.
• Ability to handle arithmetic and make change.
• Reads, speaks, and writes English.
• Must meet legal age for selling alcohol (18+).

Skills

Cashier experience

Customer service

Math skills

English proficiency

Job description

About the position

This position is Non-appropriated Fund (NAF) and is located at the Gateway Inn-Lodging, RAF Mildenhall, United Kingdom.

• Scheduled shifts may include days, nights, weekends and holidays.

This position may close sooner than the date advertised if the vacancy is filled.

Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/23/2026.

The area of consideration for this vacancy announcement

• Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days.
• Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces.
• Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK.
• Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

• Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
• Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
• Must be able to reads, speak, and write English.
• Must meet the state and legal requirement for sale of alcoholic beverages (18 years old).

You will be evaluated on the basis of your level of suitability and fitness for the position.