Guest Services Executive - Maternity Cover

The Celtic Collection; Saundersfoot; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality organization in Saundersfoot is seeking a Front Office Agent to join their Front Office Team. The ideal candidate will exhibit a calm and friendly demeanor while delivering exceptional guest service. Responsibilities include managing check-in/check-out processes and utilizing hotel systems. Offers include free parking, lifestyle discounts, and career development opportunities. Eligibility to work in the UK is required.

Benefits

Free parking while on duty

Lifestyle and retail discounts

Career development opportunities

Qualifications

• Calm, efficient, friendly, and professional personality.
• Passion for delivering exceptional levels of guest service.
• Ability to multi-task while maintaining a positive attitude.

Responsibilities

• Welcome and fulfil the check-in and check-out process for guests.
• Use hotel systems for managing group arrivals.
• Knowledge of the services provided by various outlets.

Job description

We are looking to recruit a Front Office Agent (receptionist) to join our exceptional Front Office Team at The Celtic Collection.

Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service.

Multi-tasking will be second to none whilst maintaining a positive attitude at all times.

WHAT YOU'LL DO …

As a Front Office Agent you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems.

You will be required to have knowledge of The Celtic Collection and the services provided by various outlets.

WHATS IN IT FOR YOU…

As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few.

Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won't be disappointed!

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.