Guest Service Specialist - Front Desk (Part-Time)

Lighthouse Hotel Management; South Cambridgeshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality management company is seeking a part-time Guest Service Assistant at Holiday Inn Express Cambourne. The role requires delivering outstanding customer service, strong administration skills, and a positive attitude. Ideal candidates should have a background in similar roles and possess good communication and organization skills. This position offers opportunities for career growth and includes competitive salary and employee benefits.

Benefits

Competitive salary

Career growth opportunities

Employee discounts

Training and development programs

Meals on duty provided

Death in service benefit

Qualifications

• A proven track record in a similar role.
• Ability to work in a dynamic and fast-moving environment.
• Strong communicator who loves to engage with guests.

Responsibilities

• Deliver excellent customer service to guests.
• Assist in all areas of front of house operation.
• Maintain a smart professional appearance.

Skills

Excellent customer service

Strong administration skills

Good telephone manner

Good organization

Communication skills

Planning skills

Job description

A hospitality management company is seeking a part-time Guest Service Assistant at Holiday Inn Express Cambourne. The role requires delivering outstanding customer service, strong administration skills, and a positive attitude. Ideal candidates should have a background in similar roles and possess good communication and organization skills. This position offers opportunities for career growth and includes competitive salary and employee benefits.