Guest Service Agent (Casual) – Flexible Shifts & Perks

Hilton Worldwide, Inc.; Lulsgate Bottom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Guest Service Agent to provide exceptional experiences for guests at their Bristol Airport location. Flexible shifts are available, with a competitive hourly rate of £12.27. Responsibilities include check-in/out processes, handling food and drink orders, and ensuring top-tier customer service. The ideal candidate will have previous customer service experience, a positive attitude, and strong communication skills. Join a team that values every role in creating memorable stays for guests.

Benefits

Flexible work schedule

Instant access to wages

Free meals when on duty

Free Parking (subject to availability)

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests, including check in/out.
• Responsible for taking and delivering food and drinks orders.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Ability to multi-task

IT proficiency

Job description

A leading hospitality company is seeking a Guest Service Agent to provide exceptional experiences for guests at their Bristol Airport location. Flexible shifts are available, with a competitive hourly rate of £12.27. Responsibilities include check-in/out processes, handling food and drink orders, and ensuring top-tier customer service. The ideal candidate will have previous customer service experience, a positive attitude, and strong communication skills. Join a team that values every role in creating memorable stays for guests.