Guest Room Attendant – Efficient, Courteous Housekeeping

Artemis Hotels Management Limited; Wester Balgedie; On-site; GBP 12,000 - 18,000; Full time

Job summary

Artemis Hotels Management Limited is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and public areas in our hotels. You will follow safety rules, manage linen and amenities, and respond promptly to guest requests with courtesy and professionalism.

Daily tasks include cleaning and restocking rooms, handling minibar product care, reporting maintenance issues, and ensuring Do Not Disturb signs are respected. The role requires teamwork and attention to detail.

Responsibilities

• Collect the daily work schedule and the required keys at the beginning of each shift and return them at the end of the working day.
• Keep the guest room door open while servicing the room and ensure that it is properly locked upon leaving.
• Maximize efficiency and maintain an organized work environment by keeping the housekeeping trolley and vacuum cleaner clean, well-stocked, and in good working condition.
• Stock and organize the housekeeping trolley at the beginning and end of each shift with all required linen, guest amenities, and cleaning supplies.
• Separate damaged linen or linen requiring rewash and return it to the Laundry Department.
• Clean guest rooms daily in accordance with the Company's policies and operational standards.
• Remove used bed linen and bathroom linen and replace them with clean items.
• Remove all waste from guest rooms.
• Clean and sanitize guest bathrooms.
• Dust all room surfaces.
• Replenish guest amenities, promotional materials, magazines, and stationery.
• Vacuum guest rooms.
• Report any unusual situations or observations to the Housekeeping Supervisor.
• Report maintenance issues requiring repair.
• Do not disturb or move guests' personal belongings unless they have been discarded in the waste bin.
• Assist guests and other departments by removing food trays and service trolleys from guest rooms.
• Inform the Housekeeping Supervisor whenever a guest room displays a "Do Not Disturb" sign.
• Respond to guests' requests and needs in a courteous, friendly, and efficient manner.

Job description

Artemis Hotels Management Limited is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and public areas in our hotels. You will follow safety rules, manage linen and amenities, and respond promptly to guest requests with courtesy and professionalism.

Daily tasks include cleaning and restocking rooms, handling minibar product care, reporting maintenance issues, and ensuring Do Not Disturb signs are respected. The role requires teamwork and attention to detail.