Guest Relations & Sales Specialist (Hybrid: Office + Remote)

Morgan Hunt UK Limited; Hamilton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality management business based in Hamilton is seeking a motivated individual for a full-time customer service role. The successful candidate will maintain guest relationships and assist with various operational tasks, including handling enquiries and processing payments. Flexibility in working hours, including evenings and weekends, is essential, and experience in hospitality or sales is highly valued. This position offers a salary range of £25,000–£30,000.

Qualifications

• Experience working in a customer service environment preferred.
• Flexibility on shifts and able to work evenings and weekends.
• Ability to work from home is necessary.

Responsibilities

• Maintain guest relationships and assist with check-ins.
• Process payments and deposits timely.
• Handle accommodation enquiries effectively.
• Liaise with maintenance teams for timely resolutions.
• Maintain safety records according to regulations.

Skills

Customer service experience

Sales experience

Organisational skills

Problem-solving abilities

Attention to detail

Familiarity with social media platforms

Tools

Multiple software systems

Job description

A hospitality management business based in Hamilton is seeking a motivated individual for a full-time customer service role. The successful candidate will maintain guest relationships and assist with various operational tasks, including handling enquiries and processing payments. Flexibility in working hours, including evenings and weekends, is essential, and experience in hospitality or sales is highly valued. This position offers a salary range of £25,000–£30,000.