Guest Relations Executive

Jumeirah; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate investment firm in London seeks a professional to manage UK and European commercial real estate loans. The role involves collaborating with legal teams, financial modeling, and producing detailed portfolio reports. Candidates should have a finance-related degree and at least 3 years of experience in loan servicing or real estate finance. This position offers a hybrid work model, with two days per week onsite in London.

Benefits

Direct exposure to strategic decision-making

Professional development opportunities

Dynamic team culture

Qualifications

• Minimum 3 years of experience in loan servicing, debt asset management, real estate finance, or credit risk.
• Exceptional analytical skills with meticulous attention to detail.
• Driven and resilient in a fast-paced, performance-oriented environment.

Responsibilities

• Act as a trusted advisor for the management of UK and European CRE loans.
• Collaborate with legal teams to manage finance documents across the loan lifecycle.
• Produce high-quality reports on portfolio performance and risks.

Skills

Proficient in Excel

Analytical skills

Communication abilities

Time management

Problem-solving

Education

Degree in Finance, Real Estate, Business, Economics, or related discipline

Job description

Overview

Working closely with senior stakeholders-including legal, asset management, and origination teams-you'll gain exposure to the full loan lifecycle and make a direct impact on performance outcomes and risk management across a diverse portfolio.

Responsibilities

• Act as a trusted advisor and daily point of contact for the management of UK and European CRE loans.
• Collaborate with in-house asset management and legal teams to review, interpret, and manage finance documents across the loan lifecycle.
• Support loan origination and execution by ensuring operational readiness and post-closing integrity.
• Build and maintain robust financial models to track performance, covenant compliance, and key deliverables.
• Liaise with borrowers, facility agents, and third-party stakeholders to coordinate timely reporting and manage drawdowns and funding events.
• Assess waiver and modification requests and deliver insightful recommendations to internal credit teams.
• Review and validate loan-related calculations including interest waterfalls and transaction reporting.
• Produce high-quality internal and external reports on portfolio performance, risks, and strategic recommendations.

Qualifications

• Degree-qualified in Finance, Real Estate, Business, Economics, or a related discipline.
• Minimum 3 years of experience in loan servicing, debt asset management, real estate finance, or credit risk.
• Highly proficient in Excel, with experience in financial modelling, scenario analysis, and reporting automation.
• Exceptional analytical skills with a meticulous attention to detail.
• Strong communication abilities, with the confidence to engage with senior stakeholders and articulate complex issues clearly.
• Excellent time management, with a proactive approach to problem-solving and ownership of responsibilities.
• A collaborative mindset, combined with the independence and initiative to manage workstreams end-to-end.
• Driven, resilient, and adaptable in a fast-paced, performance-oriented environment.

Work Schedule

Hybrid work model: Two days per week onsite at a prestigious City of London office (Tues & Wed). Remaining days (Mon, Thurs & Fri) offer flexible working arrangements, including remote options.

Benefits

• Work directly with one of the most respected institutional real estate investment teams in Europe
• Gain exposure to strategic decision-making and high-profile commercial real estate transactions
• Play a key role in managing a pan-European CRE debt portfolio with significant AUM
• Join a dynamic, collaborative team culture with strong professional development opportunities
• Be part of an environment that values rigour, insight, and commercial acumen

How to Apply

If this sounds interesting and you feel you're a good match please send in your CV for immediate review to [e-mail].