Guest Management & Aviation Lead - Events

Trades Workforce Solutions; Newport Pagnell; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

A leading global events provider seeks a Lead of Guest Management Services to oversee delegate registration services in a fast-paced environment. This role involves management of Guest Management Services and Group Aviation teams, focusing on high-quality delivery, client management, and team development. Candidates should possess substantial experience in delegate management, extensive customer service skills, and strong analytical abilities. Excellent Excel knowledge is also preferred. The position is home-based with salary ranging from £40,000-46,000 plus benefits.

Qualifications

• Substantial experience in delegate management and people development.
• Proven experience in high-level customer service.
• Intermediary or advanced level knowledge of Excel.

Responsibilities

• Manage Guest Management and Group Aviation workloads.
• Ensure quality output from associates.
• Liaise professionally with project teams and clients.

Skills

Delegation management

Customer service

Project resourcing

Data management

Client management

Attention to detail

Excel

Tools

Stova

Cvent

Crowd Comms

SpotMe

Amadeus Selling Platform

Job description

A leading global events provider seeks a Lead of Guest Management Services to oversee delegate registration services in a fast-paced environment. This role involves management of Guest Management Services and Group Aviation teams, focusing on high-quality delivery, client management, and team development. Candidates should possess substantial experience in delegate management, extensive customer service skills, and strong analytical abilities. Excellent Excel knowledge is also preferred. The position is home-based with salary ranging from £40,000-46,000 plus benefits.