Guest-Focused Shift Supervisor | Flexible Hours & Perks

Tron; City of Edinburgh; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

33% brand discount

Job summary

O'Neill's in Edinburgh is seeking a Shift Supervisor to warmly welcome guests and guide a team to deliver top-notch service. You’ll train colleagues, lead shifts, and uphold high standards of cleanliness and safety across the site.

The role focuses on delivering an exceptional guest experience, with chances to grow within the Mitchells & Butlers family and enjoy staff discounts and a supportive team culture.

Qualifications

• Experience in hospitality or guest service is preferred.
• Ability to train and mentor staff.

Responsibilities

• Be part of the day-to-day running of the site as a host and confidently lead your team.
• Act as a shift leader and role model for the team.
• Support training and development for team members.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training

Safety awareness

Job description

O'Neill's in Edinburgh is seeking a Shift Supervisor to warmly welcome guests and guide a team to deliver top-notch service. You’ll train colleagues, lead shifts, and uphold high standards of cleanliness and safety across the site.

The role focuses on delivering an exceptional guest experience, with chances to grow within the Mitchells & Butlers family and enjoy staff discounts and a supportive team culture.