Guest-Focused Room Attendant

Parkdean Resorts; East Lindsey; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Programme

Holiday discounts

Staff discounts

Job summary

Parkdean Resorts is seeking a Cleaner to join our team. You will clean holiday rooms and common areas to our high standards, ensuring spaces are safe, spotless and welcoming for guests. You’ll manage your own workload to complete the required number of cleans within the allocated time.

We value hands-on work, attention to detail and a positive, friendly approach. You’ll need physical stamina and the flexibility to cover varied shifts, weekends, and bank holidays as required.

Qualifications

• Ability to access accommodation and perform physical tasks including lifting, bending and standing.
• Flexibility to work varied days including weekends, evenings, and bank holidays.
• Ability to work at a fast pace while communicating and following complex plans of work.
• Positive and friendly manner.

Responsibilities

• Clean hotel rooms and general areas to high-quality brand standards.
• Manage your workload to deliver the required number of cleans in the allocated time.
• Ensure you are using company supplied chemicals and cleaning materials safely, within COSHH guidelines.
• Putting our guests first, you will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
• Proactively use feedback to enhance the quality and efficiency of your work.
• Report any faults, repairs or other issues to the Accommodation Supervisor promptly.

Skills

Physical stamina

Attention to detail

Time management

Customer service

Flexibility

Tools

Cleaning chemicals

Job description

Parkdean Resorts is seeking a Cleaner to join our team. You will clean holiday rooms and common areas to our high standards, ensuring spaces are safe, spotless and welcoming for guests. You’ll manage your own workload to complete the required number of cleans within the allocated time.

We value hands-on work, attention to detail and a positive, friendly approach. You’ll need physical stamina and the flexibility to cover varied shifts, weekends, and bank holidays as required.