Guest-Focused Housekeeping Champion

Warner Hotels; Lowestoft; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free gym and leisure facilities

60% discounted food onsite

Pension scheme

28 days annual leave

Cycle to Work Scheme

Life Assurance

Free car parking onsite

Job summary

Gunton Hall, part of the Warner Hotels Group, is seeking a Housekeeping Team Member to join our 212-bedroom coastal hotel near Lowestoft. You will help create a clean, safe and inviting environment for guests throughout their stay.

Join a supportive team and develop your guest service skills, with benefits including gym access, discounted meals, pension and career development through qualifications and training. We welcome applicants who are reliable, guest-focused and eager to learn.

Qualifications

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.
• A promise to come to work as your whole authentic self.

Responsibilities

• Deliver great service within the housekeeping department alongside the Housekeeping Manager and Team Leaders to ensure the smooth running of the guest journey from arrival to room.
• Work with a large, diverse team to ensure guests enjoy the highest quality stay in a perfectly kept room.

Skills

Customer service

Attention to detail

Team player

Willingness to learn

Job description

Gunton Hall, part of the Warner Hotels Group, is seeking a Housekeeping Team Member to join our 212-bedroom coastal hotel near Lowestoft. You will help create a clean, safe and inviting environment for guests throughout their stay.

Join a supportive team and develop your guest service skills, with benefits including gym access, discounted meals, pension and career development through qualifications and training. We welcome applicants who are reliable, guest-focused and eager to learn.