Guest-Focused F&B Assistant

Apex Hotels; Bath; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company interactive employee沟通

Job summary

Apex Hotels in Bath is seeking a Food & Beverage Assistant to join our friendly team. You will interact with guests, support bar, restaurant, conference and room service, and help ensure a warm, seamless guest experience.

You will learn our menus, standards and service routines through an on-the-job training program and gain strong customer service skills while enjoying generous benefits and a supportive team culture.

Qualifications

• Experience delivering high standards of guest service.
• Ability to multi-task in busy hotel environments.
• Excellent attention to detail and accuracy.
• Willingness to learn through a 12-week programme.

Responsibilities

• Work across bar, restaurant, conference and room service.
• Greet guests warmly on arrival.
• Provide friendly, efficient service to promote guest loyalty.
• Learn menus and standards through on-the-job training.

Skills

Customer service

Multi-tasking

Attention to detail

Positive attitude

Communication skills

Job description

Apex Hotels in Bath is seeking a Food & Beverage Assistant to join our friendly team. You will interact with guests, support bar, restaurant, conference and room service, and help ensure a warm, seamless guest experience.

You will learn our menus, standards and service routines through an on-the-job training program and gain strong customer service skills while enjoying generous benefits and a supportive team culture.