Guest-First Shift Supervisor | Lead & Train a Team

Mitchells & Butlers plc; Sutton Coldfield; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pension

28 days paid holiday

Discounts across brands

Free shares

Employee helpline

Wagestream financial toolkit

Flexible shifts

Job summary

Mitchells & Butlers plc is seeking a Part Time Shift Supervisor at the Greenhouse. You’ll warmly welcome guests, lead a team and train staff to deliver outstanding service in premium pubs. Join a business that values guest experience and teamwork.

Responsibilities include day-to-day site operations, hosting and guiding your team, and upholding cleanliness and safety standards while maintaining a positive, welcoming atmosphere for all guests.

Qualifications

• Experience leading a team and delivering great service.
• Willingness to train and coach staff.
• Interest in hospitality and guest experience.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Staff training

Customer service

Job description

Mitchells & Butlers plc is seeking a Part Time Shift Supervisor at the Greenhouse. You’ll warmly welcome guests, lead a team and train staff to deliver outstanding service in premium pubs. Join a business that values guest experience and teamwork.

Responsibilities include day-to-day site operations, hosting and guiding your team, and upholding cleanliness and safety standards while maintaining a positive, welcoming atmosphere for all guests.