Guest-First Shift Leader — Flexible Shifts & Perks

Harkers; York and North Yorkshire; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% discount for friends and family

Wagestream financial toolkit

Team socials

Job summary

Mitchells & Butler's Harkers is seeking a Shift Supervisor to warmly welcome guests, lead a friendly team, and train staff to deliver great service across our pubs in York and surrounding areas.

Join a long-standing hospitality brand known for great food, drink, and British pub culture. You’ll contribute to a welcoming atmosphere, develop your team, and help ensure every guest leaves happy.”

Qualifications

• Experience in hospitality or leadership roles is preferred.
• Ability to train and develop team members.
• Strong guest-service mindset and high standards of cleanliness and safety.
• Willingness to work flexible shifts.

Responsibilities

• Be part of day-to-day site operations, acting as a host, serving guests and confidently leading your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Job description

Mitchells & Butler's Harkers is seeking a Shift Supervisor to warmly welcome guests, lead a friendly team, and train staff to deliver great service across our pubs in York and surrounding areas.

Join a long-standing hospitality brand known for great food, drink, and British pub culture. You’ll contribute to a welcoming atmosphere, develop your team, and help ensure every guest leaves happy.”