Guest-First Front of House Porter

Royal Lancaster London; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading London hotel is seeking a Front of House Porter to provide exceptional service to guests. The successful candidate will ensure a warm welcome, assist with luggage, and adhere to safety standards. The role offers annual earnings up to £29,400 and various benefits including discounts and health support. The position requires working 40 hours per week on a shift rota, in a diverse community-focused environment.

Benefits

Pension scheme with contributions

50% discount in restaurants

Complimentary stay after probation

Access to private medical insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Experience in guest services or hospitality.
• Ability to comply with health and safety regulations.
• Strong interpersonal skills and a warm demeanor.

Responsibilities

• Greet guests with a warm welcome.
• Provide porter services like luggage delivery and storage.
• Assist in lobby hosting and guest greeting.

Skills

Guest services

Health and Safety compliance

Strong communication

Job description

A leading London hotel is seeking a Front of House Porter to provide exceptional service to guests. The successful candidate will ensure a warm welcome, assist with luggage, and adhere to safety standards. The role offers annual earnings up to £29,400 and various benefits including discounts and health support. The position requires working 40 hours per week on a shift rota, in a diverse community-focused environment.