Guest-Facing Receptionist — Front Desk & Guest Care

Daish's Holidays; Weymouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-run holiday operator in the UK is seeking a Receptionist to join their front of house team. This role involves providing exceptional customer service and making a positive first impression on guests. Candidates should have good communication skills and the ability to resolve complaints effectively. The position offers a salary of up to £12.50 per hour with various benefits including an extra paid day off for your birthday and flexible working hours.

Benefits

Competitive salary

Paid day off for birthday

Referral bonus

Flexible working hours

Mental wellbeing support

Qualifications

• Experience in a customer-facing role is preferred.
• Good communication and interpersonal skills.
• Ability to handle complaints and maintain a positive demeanor.

Responsibilities

• Undertake front of house duties and ensure customer service.
• Build rapport with guests and resolve complaints quickly.
• Assist in keeping the hotel reception area clean and tidy.

Skills

Customer service

Communication

Problem-solving

Job description

A family-run holiday operator in the UK is seeking a Receptionist to join their front of house team. This role involves providing exceptional customer service and making a positive first impression on guests. Candidates should have good communication skills and the ability to resolve complaints effectively. The position offers a salary of up to £12.50 per hour with various benefits including an extra paid day off for your birthday and flexible working hours.